Senior Project Manager

The Skills You'll Have:

• Strategic Project Management
• Proven ability to lead multiple complex, cross-functional software implementations across enterprise and SME customers in global regions (ANZ & Asia) using both agile and waterfall methodologies.
• Expert in aligning project execution with strategic goals—turning vision into actionable plans, managing scope, contracts, and change orders, and owning results from initiation to post-launch.
• Quickly assesses urgency and impact across competing priorities to reallocate resources and ensure timely, high-quality delivery.
• Drives governance through clear accountability, issue/risk mitigation, and proactive status reporting—delivering insight-driven updates and recommendations to C-level stakeholders.
• Leverages KPIs and business impact metrics to guide decision-making and demonstrate project ROI to executive audiences.
• Builds trusted relationships with senior executives and tailors communication to align project updates with business priorities.


• Stakeholder & Relationship Management
• Builds trusted relationships with internal and external stakeholders by deeply understanding their goals, pain points, and communication preferences.
• Skilled in identifying and mapping stakeholder landscapes—executives, business users, technical teams, and vendors—to ensure alignment and sustained engagement.
• Leads with influence, not authority, using data-driven insights to manage expectations, articulate trade-offs, and unify misaligned teams.
• Creates a collaborative project environment that promotes transparency, shared ownership, and long-term stakeholder partnerships.
• Navigates strained relationships or at-risk projects with calm, credible communication and a solution-oriented mindset.


• Technical Aptitude & Operational Rigor
• Fluent in enterprise software concepts including Salesforce cloud architecture, custom development, integrations, and data migration—enabling confident collaboration with engineers, architects, and product teams.
• Reads and interprets technical documentation, APIs, and architecture diagrams to validate feasibility and identify risks early in delivery.
• Proficient in using tools like Jira, Confluence, GitHub, Excel, and PowerPoint to drive execution, track progress, and surface insights that inform decisions.
• Understands data models, relational databases, and reporting tools to process complex project data and generate real-time dashboards for monitoring and reporting.


• Process Optimization
• Identifies inefficiencies, bottlenecks, and redundancies in workflows, driving structured improvements to streamline delivery and enhance user experience.
• Facilitates cross-functional workshops and discovery sessions across time zones to co-design scalable, future-state processes.
• Balances global standardization with regional or legal customizations—tailoring rollout approaches based on each country’s change-readiness level.
• Introduces delivery frameworks and toolkits that enable consistent execution and repeatable success across projects.
• Champions continuous improvement through feedback loops and retrospective analysis to enhance delivery practices and customer adoption over time.

Within 90 Days, You'll:

• Establish a comprehensive understanding of the Sitetracker’s operational, technical, and customer’s landscape to align software implementation goals with business priorities.
• Understand current project readiness (tools, resources, teams, timelines) and identify major risks, gaps, and dependencies across projects.
• Build relationships with executive stakeholders, regional leaders, and key cross-functional teams to ensure support from the relevant stakeholders for the project success.
• Learn and begin applying Sitetracker’s delivery methodology, including its governance framework, cadence structure, and success metrics.
• Deliver an executive-level presentation on early insights, budget, issue/risk mitigation strategies, and implementation timeline

Within 180 Days, You'll:

• Successfully launch and complete at least one full implementation, demonstrating measurable value and scalability.
• Optimize implementation processes by introducing standardization in each step of the project development life-cycle.
• Drive a data-driven feedback loop across teams to continuously refine implementation efficiency, user engagement, and team performance.
• Secure high satisfaction ratings from regional stakeholders, ensuring alignment with business objectives and addressing region-specific nuances.
• Build trust and alignment with C-level executives and other stakeholders, tailoring communication to each while managing expectations and project trade-offs

Within 365 Days, You'll:

• Lead the successful end-to-end implementation for at least 3 projects  across all planned regions,  including one complex enterprise Salesforce deployment with integration/custom dev components with documented ROI and executive endorsement.
• Achieve and exceed target KPIs for system adoption, operational efficiency gains, and end-user satisfaction across all regions.
• Standardize end-to-end project delivery and governance framework, enabling consistent execution, stakeholder engagement, and post-deployment value realization across projects across regions.
• Serve as strategic advisor to executives, influencing roadmap decisions and new business initiatives using insights from analytics, retrospectives, and post-mortems.
• Create a repeatable regional rollout playbook, including process maps, stakeholder engagement plans, risk escalation models, and change-readiness matrices tailored by country.