FourKites is the #1 supply chain visibility platform, extending visibility beyond transportation into yards, warehouses, stores and more. We help the world's largest companies reduce operating costs, improve on-time performance, and strengthen customer relationships. Trusted by over 1,200 of the world’s most recognized brands, FourKites is revolutionizing supply chain management.
FourKites is seeking an experienced and highly motivated Senior Product Manager to join our dynamic team and focus specifically on our Order and Inventory Visibility solutions. In this critical role, you will be instrumental in shaping the future of real-time visibility across the entire supply chain ecosystem, from order inception to final delivery and inventory optimization.
You will work closely with our existing customers and new prospects to understand evolving needs in order tracking, inventory management, and real-time supply chain orchestration. You'll drive enhancements to our current offerings and spearhead the development and launch of innovative new features, product SKUs, and AI-powered capabilities that leverage the latest in artificial intelligence technologies.
This position requires a deep understanding of the supply chain domain, particularly from a shipper's perspective, with strong expertise in order management systems, inventory optimization, and warehouse management. You will need a hands-on, technical approach to problem-solving, a keen eye for detail, and a strong familiarity with AI product development tools and methodologies. As this role primarily serves our US customer base, some overlapping availability within US time zones is required.
What you’ll be doing:
Product Strategy & AI Innovation- Define and articulate the product vision, strategy, and roadmap for Order and Inventory Visibility solutions, incorporating AI-driven predictive analytics and intelligent automation
- Identify opportunities to leverage machine learning, predictive modeling, and AI technologies to enhance order visibility, inventory optimization, and demand forecasting capabilities
- Drive innovation in real-time inventory tracking, demand sensing, and automated replenishment using cutting-edge AI algorithms
- Actively engage with existing customers to gather feedback on order visibility pain points, inventory management challenges, and emerging needs in supply chain orchestration
- Conduct deep-dive customer interviews to understand complex multi-echelon inventory requirements and order fulfillment workflows
- Partner with customer success teams to identify expansion opportunities within existing accounts through enhanced visibility solutions
- Lead the end-to-end development and launch of new AI-powered product SKUs, including:
- Predictive Order Twin solution
- Intelligent Inventory visibility and recommendations
- Advanced Analytics Suite with AI-powered insights and recommendations
- Develop comprehensive go-to-market strategies, competitive positioning, pricing models, and internal enablement programs for new SKU launches
- Create detailed product documentation, training materials, and sales enablement content for new AI-enhanced offerings
- Partner with engineering, data science, design, sales, marketing, and customer success teams to ensure successful product delivery and adoption
- Collaborate with solution architects to design scalable, AI-enabled integrations with customer ERP, WMS, and OMS systems
- Work with marketing teams to develop thought leadership content showcasing AI innovations in supply chain visibility
- Utilize advanced product management tools (Jira, Confluence, ProductBoard, Mixpanel) to manage complex backlogs and track AI development initiatives
- Manage product backlogs with clear prioritization frameworks that balance customer needs, technical feasibility, and AI capabilities
- Create detailed user stories, acceptance criteria, and technical specifications for AI-enhanced features
Who you are:
Required:
- 8+ years of product management experience with a strong focus on B2B SaaS products, preferably in supply chain, logistics, or AI/ML domains
- Proven domain expertise in supply chain and logistics, specifically in order management, inventory optimization, and warehouse operations
- AI/ML Product Experience: Demonstrated experience developing and launching AI-powered products, with understanding of machine learning model development, deployment, and monitoring
- Technical Acumen: Ability to work hands-on with engineering and data science teams, understand AI/ML technical concepts, and engage in technical discussions about model architecture and data requirements
- Agile & AI Development: Strong understanding of agile development methodologies with experience in AI/ML product development lifecycles
- Excellent Communication: Outstanding communication, presentation, and interpersonal skills with the ability to explain complex AI concepts to diverse technical and business audiences
- Geographic Availability: Based in India with availability to collaborate effectively within the morning US time zones and work with global teams
Preferred:
- Enterprise Systems Experience: Hands-on experience with planning systems (ERP, APS, S&OP), order management systems (OMS), warehouse management systems (WMS), and order orchestration platforms
- Shipper Experience: Prior experience working directly for a shipper (manufacturer, retailer, distributor) in logistics, transportation, supply chain, or inventory management roles
- AI/ML Technical Background: Understanding of machine learning algorithms, predictive analytics, computer vision, or natural language processing applications
- Advanced Analytics: Experience with advanced analytics tools, data visualization platforms, and statistical modeling
- Integration Expertise: Knowledge of ERP, WMS, OMS, and TMS system integrations and API management
- Education: Bachelor's or Master's degree in Business, Supply Chain Management, Engineering, Computer Science, Data Science, or related field
Why Join FourKites?
At FourKites, you'll be part of a fast-paced, innovative company that is transforming the global supply chain through cutting-edge AI and machine learning technologies. We offer:
- Innovation Leadership: Opportunity to pioneer AI-powered supply chain solutions that impact millions of shipments and inventory decisions globally
- Technical Excellence: Work with world-class engineering, data science, and AI teams using the latest technologies
- Market Impact: Shape the future of supply chain visibility in a rapidly growing market with massive customer adoption
- Professional Growth: Continuous learning opportunities in AI/ML, supply chain technology, and product management best practices
- Global Reach: Collaborate with diverse teams across multiple time zones serving Fortune 500 customers worldwide
Join us in building the future of AI-powered supply chain visibility and inventory optimization!
Who we are:
FourKites® is , the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across As the leader in AI-driven supply chain transformation, FourKites pioneered the Intelligent Control Tower™ powered by the world’s largest real-time visibility network. Our platform creates comprehensive digital twins of your supply chain with AI-powered digital workers to automate resolution, improve collaboration and drive outcomes across all stakeholders. Unlike traditional control towers, we enable true real-time execution and intelligent fulfillment, transforming both your supply and customer (edited)
FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office.
Benefits
- Medical benefits start on first day of employment
- 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days
- Home Office setups and Technology reimbursement
- Lifestyle & Family benefits
- Annual Swags/ Festive Swags
- Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.)
