Senior Product Management Leader, Transaction Platform

Posted 13 Days Ago
Be an Early Applicant
Singapore
7+ Years Experience
Food • Transportation • Financial Services
The Role
Lead the product strategy and roadmap for Grab's Transaction Platform, drive marketplace optimizations, collaborate with cross-functional teams, and manage success metrics for the organization.
Summary Generated by Built In

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Join our Transaction Platform team, a dynamic team that is an integral part of a vital division dedicated to ensuring seamless transaction processing across our key verticals such as Mobility, Food, and Mart. You will work with diverse, cross-functional teams including Data Science, Analytics, Design, and Operations, encouraging a collaborative and innovative environment.

Get to Know the Role

You will report to the Head of Product, Business Transactional Platforms, and GrabForBusiness. This is a hybrid role based in Singapore. You will steer our Transaction Platform, which is crucial for running multi-sided marketplace transactions and aiding merchants in efficiently managing orders and payments within Grab's ecosystem.

The Critical Tasks You Will Perform

  • You will define and implement the product strategy and roadmap for the Transaction Platform.
  • You will guide operational improvements in areas such as food preparation times, driver wait times, order cancellations, and merchant efficiencies.
  • You will collaborate with Data Science, Analytics, Design, and Operations to foster a culture of experimentation.
  • You will use data to make decisions, measure product performance, and communicate impacts to senior executives.
  • You will set and manage the success metrics for the Transaction Platform organisation.
  • You will work with several product teams to find collaborative solutions to common challenges across multiple product lines.

Qualifications

What Essential Skills You Will Need

  • Product Management Expertise: 8 years of experience in product management, with exposure to driving marketplace optimizations
  • Analytical: Ability to translate data into actionable strategies for growth and efficiency.
  • Proficient in conveying complex technical concepts to a diverse audience, ensuring clarity and understanding.
  • Project Management and Delivery: Managed projects that enhance user engagement and our performance.
  • Leadership: Experience in leading teams, including direct management and development of product managers.
  • Collaboration: Ability to work with cross-functional teams to drive a cohesive approach toward common goals.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

The Company
10,000 Employees
Remote Workplace
Year Founded: 2012

What We Do

Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone.

At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs:

Heart
We work together as OneGrab to serve communities in Southeast Asia

Hunger
We work to understand ground truths and drive improvements, big and small

Honour
We keep our word and steward our resources wisely to build and sustain trust

Humility
We are a constant work-in-progress, and we never stop learning to get better

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