Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Are you passionate about creating digital experiences that solve meaningful problems at scale? As a Senior Product Designer, you'll partner closely with Product Managers and Engineers to shape and deliver intuitive, accessible, and impactful digital products.
In this role, you'll own the design journey from discovery through delivery, transforming complex user needs into elegant solutions. You'll help define product direction, conduct research, validate ideas, and ensure a consistent experience across a broader ecosystem of products and services.
What You Will Do
- Lead end-to-end product design, from discovery and user research through prototyping, delivery, and continuous improvement.
- Partner with Product Managers and Engineers to define problems, shape solutions, and deliver user-centered experiences.
- Conduct user research and usability testing to validate assumptions and inform design decisions.
- Design accessible, intuitive, and content-rich digital experiences that address complex user needs.
- Contribute to design systems and shared patterns to drive consistency across products and platforms.
Your Future at Kyndryl
As a Senior Product Designer, you'll have opportunities to influence product strategy, shape user experiences at scale, and expand your impact across multiple product domains. You'll collaborate with talented multidisciplinary teams while continuing to grow your expertise in product design, research, accessibility, and emerging design technologies.
Who You Are
You're a curious and empathetic designer who combines strong design craft with product thinking. You thrive in collaborative environments, enjoy solving complex problems, and are comfortable navigating ambiguity while keeping users at the center of every decision.
Required Skills and Experience
- 8+ years of experience in product, UX, or service design, with a portfolio demonstrating the successful delivery of complex digital products.
- Strong expertise in user research, interaction design, visual design, prototyping, and usability testing.
- Proven ability to collaborate effectively with cross-functional teams and influence product decisions through evidence-based design.
- Experience designing accessible digital products and translating complex requirements into simple, intuitive experiences.
- Excellent communication, stakeholder management, and presentation skills, with the ability to articulate design rationale clearly.
Preferred Skills and Experience
- Experience designing learning, education, or knowledge-focused digital products and services.
- Familiarity with design systems, service design, and large-scale digital ecosystems.
- Experience working in public sector, regulated, or enterprise environments.
- Exposure to research involving diverse user groups and translating insights into product improvements.
- Experience incorporating AI-enabled tools and practices into the design workflow.
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
