Senior Product Designer, Developer Experience

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Developer Experience team is responsible for improving the effectiveness of Grab's Technology and Data Platforms, which serve millions of users daily. Our mission is to build a suite of platforms that enable Grabbers to work smarter, faster, and more collaboratively

Get to Know the Role

We are looking for a Senior Product Designer to join our Developer Experience team. You will work with product, engineering, data science, and analytics teams to identify opportunities for improvement and develop solutions that impact our bottom line and velocity to impact. You will report to the Senior Design Manager and work onsite at the Grab Malaysia office.

The Critical Tasks You Will Perform

• Design and refine impactful product experiences by crafting end-to-end user flows, creating intuitive features, and leveraging prototyping to test and iterate on ideas.
• Collaborate with stakeholders to align on user-centric solutions, balancing business objectives with user-centric design.
• Contribute to discovery and delivery processes by conducting user research using diverse methods, exploring and validating insights, and designing solutions that address complex user and business needs.
• Enhance the design system by creating and documenting new components, refining existing ones, and ensuring consistency across products.
• Communicate your design work by presenting solutions, rationale, and process to team members and stakeholders, ensuring alignment and shared understanding.

What Essential Skills You Will Need

• 4+ years of direct experience in product design.
• Portfolio of recent design work (in English): Showcase your contributions, the impact of your projects, and provide clear context. Highlight your end-to-end workflow, detailing how you move from problem discovery to launch.
• User research: Experience conducting user research using diverse methods and translating findings into applicable product requirements or improvements.
• Strong understanding of user experience: Expertise in designing responsive interfaces, with a understanding of modern standards and front-end development principles
• Eye for visual design: Hands-on experience creating intuitive, visually appealing, and pixel-perfect user interfaces. Your work solves problems, and aligns with best practices.
• Collaboration across teams: Demonstrated experience working across team boundaries with diverse stakeholders.
• Proficiency with modern design tools: Hands-on experience with tools like Figma and ProtoPie. Prototype and present design concepts to stakeholders.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.