Senior Market Intelligence Manager, SEAA

About the Role

The luxury retail environment in Southeast Asia has been rapidly evolving, reflecting the region's economic ascent and cultural vibrancy. As we look ahead, this market is set to continue its transformation in the years to come. Advancing on its strategic intent of achieving “Uncontested Brand Leadership through a Transformative and Inclusive Organisation”, Chanel Southeast Asia and Australia & New Zealand (SEAA) Region will focus on building and strengthening solid foundations and investing ahead of the curve to become the decisive brand leader in every market.

The President's Office aims to elevate strategic planning and governance, drive business development, build insight, foresight, and external partnerships, as well as orchestrate change management. As the Senior Market Intelligence Manager, SEAA, you will play a crucial role in developing a comprehensive understanding of the market landscape, delivering actionable intelligence that supports strategic decision-making. Collaborating with local, regional, and global teams, you will contribute to an interconnected market intelligence community that underpins business growth.

What impact you can create at Chanel

In this role, you will manage the market intelligence practice for SEAA and collaborate with market, region, and global intelligence communities as a complementary ecosystem.

• Market Intelligence Leadership:

  • Manage and execute market intelligence projects for the SEAA region, with a focus on critical areas such as addressable market opportunity sizing and forecasting.

• Trend Identification and Business Implication:

  • Identify, analyze, and report key market trends, including economic, cultural, social, industry, and category developments- ultimately evaluating impact on industry & business.

• Competitor Intelligence:

  • Develop and implement a comprehensive competitor intelligence strategy to monitor and evaluate competitor activities, providing actionable insights to maintain a competitive edge in the SEAA region.

• Strategic Alignment:

  • Bridge external market intelligence insights with internal knowledge sources to ensure cohesive, informed, and data-driven strategic decision-making across the organization.

• Cross-Functional Collaboration:

  • Work closely with cross-functional teams, including legal, to integrate market intelligence findings into business strategies, while addressing regulatory, tax, and risk considerations.

• Insight & Foresight Teams Collaboration:

  • Partner with North Asia and Global Insight & Foresight teams to create synergies, share best practices, and foster mutual learning in market intelligence mechanisms.

• Expertise in Emerging Business Models:

  • Maintain a deep understanding of emerging business models and new forms of competition, ensuring the organization remains informed and adaptive.

• Proactive Market Adaptation:

  • Continuously refine market intelligence processes and methodologies to anticipate market shifts, identify early signals of change, and communicate them effectively across the organization.

You are Energised by

• Establishing the market intelligence practice within the region, guiding SEAA towards" uncontested brand leadership" through data-driven insights and competitive analysis.

• Transforming Trends into Strategic Insights: Delving into economic, cultural, social, consumer, and industry trends and translating complex data into strategic insights that shape the future.

• Solving Business Challenges: Addressing critical questions by analyzing and interpreting complex market data, transforming it into strategic insights that inform decision- making.

What You Will Bring

• Industry, Economy, and Geopolitics Expertise: proficient in analyzing economic indicators such as GDP and inflation to effectively interpret trends and forecast their impact on business.

• Influential communication and strong writing skills: ability to convey learnings in an impactful way through presentations, newsletters and talking points for SEAA President.

• Business Models expertise: strong ability to ability to analyze and evaluate various business models, understanding their components, strengths, and weaknesses, and applying this knowledge to assess market opportunities and competitive positioning.

• Quantitative Analytical and Modelling Skills: exceptional analytical process, with an ability to dissect complex data sets and extract meaningful patterns. Proficiency in Market Sizing and Growth Forecasts methodologies.

• Strategic Acumen: a proven track record in market intelligence; a sharp analytical mind capable of identifying and capitalising on market opportunities for transformative growth.

• Self-Starter with Creative Problem-Solving Skills: a proactive self-starter with a creative mindset, not confined by traditional approaches, adept at devising innovative solutions that bypass obstacles and limitations.

What Chanel can offer you

• Brand Legacy: In-depth exposure into the rich brand and cultural evolution of the House of Chanel. 

• Leadership: Collaborate closely with Market, Regional and Global leadership to develop strategic goals.

• Talent Development: Chanel is committed to developing and empowering our people. 

• Collaborative Culture: Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions. 

• Support and Resources: As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

#LI-Hybrid