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Keppel

Senior Manager, Training

Reposted 9 Days Ago
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In-Office
Singapore, SGP
Senior level
In-Office
Singapore, SGP
Senior level
The Senior Manager, Training will oversee change approvals for data center operations and enhance training programs for technical teams on facility systems.
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JOB DESCRIPTION

Position Summary:

We are seeking a seasoned and versatile professional to take on a duo-role within the Data Center Operations team. The successful candidate will serve as:

A Change Advisory Board (CAB) Approver responsible for evaluating and authorizing changes that impact DC Operation’s infrastructure. A Trainer for the Data Center Facility Equipment (Electrical/Mechanical/General Facility Systems) domain to upskill the Data Center Operations Team.

This is a role ideally for someone with strong technical expertise, a passion for knowledge transfer, and leadership capabilities to influence and align with best practices across multiple mission-critical data center sites in APAC. The incumbent will lead and work closely with other Subject Matter Experts (SMEs) to enhance the training materials.

Key Responsibilities:

1.   CAB Approver Responsibilities:

A formal body that evaluates proposed changes in (OT) facility environments to ensure minimal risk and business disruption. CAB Approvers assess changes for feasibility, risk, impact, and alignment with policies.

  • Review and approve change requests affecting the facility infrastructure of data centers.
  • Assess risks, business impact, compliance, and technical feasibility of changes.
  • Collaborate with cross-functional teams to ensure safe and efficient execution of changes.
  • Maintain documentation of approvals and ensure alignment with change management policies.
  • Participate in regular CAB meetings and provide technical input.
  • Participation in off-hours CAB meetings or emergency changes as needed.

2.   Trainer – Electrical, Mechanical & General Facility Management Systems:

An expert responsible for educating and upskilling team members through structured programs, hands-on sessions, and knowledge-sharing initiatives, ensuring operational excellence and compliance with standards.

  • Develop and deliver training programs on electrical, mechanical and general facility systems.
  • Conduct onboarding training for new hires and regular upskilling for existing staff.
  • Organize practical workshops, simulations, and walkthroughs of critical systems.
  • Evaluate training effectiveness and update content as needed based on new technologies or standards.
  • Maintain a knowledge base of SOPs, manuals, and troubleshooting guides.

Qualifications:

  • Bachelor’s degree in electrical, mechanical engineering or a related field. Master’s preferred.
  • Minimum 10 years of experience in data center operations with a focus on facilities systems.
  • Certified in ITIL (preferably v4) with experience in Change Management processes.
  • Proven experience in training or mentoring technical staff.
  • Experience in leading or contributing to a Center of Excellence is a strong advantage.
  • Understand AI tools and mastering the Prompt will be an added advantage.
  • Strong analytical, communication, documentation and presentation skills.
  • Ability to lead cross-functional initiatives and influence stakeholders.

JOB REQUIREMENTS

Key Competencies:

  • Technical Expertise in Data Center Electrical Infrastructure
  • Change Management & Risk Assessment
  • Training & Development
  • Leadership & Strategic Thinking
  • Collaboration & Communication
  • Continuous Improvement Mindset

Work Environment:

  • On-site presence at data center facilities is required.
  • Occasional travel to regional data centers or training sites.

BUSINESS SEGMENT

ConnectivityPLATFORMOperating Division
HQ

Keppel Singapore, Singapore, SGP Office

Singapore, Singapore

Keppel Singapore Office

Singapore

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