Senior Manager of Solution Consulting

As our Senior Manager, Solution Consulting, you'll lead a team of expert Solution Consultants across Singapore, Hong Kong, and Japan. The team you’ll lead will be instrumental in translating the Workiva platform into compelling value for our customers. You'll not only lead and mentor your team in their technical and business acumen but also act as a crucial strategic partner to our sales & GTM organisation - ensuring our solutions accelerate market expansion and revenue growth in the region.

What You’ll Need 

Strategic Leadership & Vision

• Develop and execute a strategic vision to align cross-functional teams and enable consulting teams to drive essential sales initiatives

• Contribute to the development of strategies, tools, and metrics to drive overall organizational growth and lead strategic projects aligned with the organization's mission

• Serve as a trusted advisor to leadership, providing insights on account planning and presales strategies

• Foster technical thought leadership in areas like architecture, processes, and operationalization to encourage adoption by technical stakeholders during the sales process

Team Leadership & Development

• Lead a team of Solution Consultants, maximizing their potential to support Workiva's sales objectives

• Oversee the complete employee lifecycle, from recruitment to performance management

• Maintain the Solution Consulting team's training and motivation to ensure goal attainment

• Define opportunities for coaching and skill development for Solution Consulting team members

Operational Excellence & Best Practices

• Establish best practices, offer guidance in technical expertise, customer understanding, and organizational goals

• Create and optimize processes, metrics, and infrastructure to enhance team productivity and achieve team goals

• Manage resource allocation, conflict resolution, and feedback collection on sales opportunities, product features, competition, and methodologies

Presales & Customer Engagement

• Provide comprehensive presales support for all sales activities, encompassing needs analysis, data review, product demonstrations, and general sales support, taking on a player/coach role

• Collaborate with product engineering and product marketing teams to develop and launch industry-specific and business solutions, offering technical guidance as required

Company Growth & Collaboration

• Participate in team-building and company growth activities, including strategy development, sales training, marketing efforts, and enhancing the customer experience

What You’ll Need 

Minimum Qualifications

• Bachelor’s degree with 8 years related experience, or Master’s degree with minimum of 6 years related experience, or PhD with 4 years related experience

• Demonstrated commercial strategic experience, with relevant experience in solution presales and customer engagement

Preferred Qualifications 

• Experience and understanding of the Office of the CFO

• Ability to discuss technical terminology and best practices for SaaS applications

• Ability to identify and resolve development, marketing, or sales obstacles through strong collaboration and communication skills

• Ability to understand, empathize, and propose solutions to customers' business challenges, and mentor the team members on doing the same

• Strong business background, with significant client interface experience and exposure to business development

• Hands-on experience with Workiva solutions preferred

• Experience with enterprise applications such as SAP, NetSuite, Oracle, IBM and cloud applications such as Host Analytics, Anaplan, Salesforce, etc is a plus

• Proven track record of building, leading, and mentoring a high performing team

Travel Requirements and Working Conditions 

• Willingness to travel up to 50% for team and corporate meetings, fostering relationships and representing company interests  

• Reliable internet access for any period of time working remotely, as we embrace flexible work arrangements