WHO WE ARE
Yayasan Noora Health Indonesia collaborates closely with government partners to strengthen the country's health systems through family caregiver training.
As part of this effort, they have partnered with Noora Health to advance its mission of strengthening health systems by equipping family caregivers with the knowledge and skills to care for their loved ones. Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.
With support from governments and partners in India, Bangladesh, Indonesia, and Nepal, Noora Health has trained more than 43 million caregivers and patients across 12,800+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).
In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn mortality by 18%.
Noora Health is an Audacious Project Grantee and received the Skoll Foundation Award for Social Innovation. To learn more, watch our TED Talk, Skoll feature, or read about our partnership with the World Health Organization.
WHAT YOU WILL DO
Recruitment
- Provide advice to hiring managers about their hiring plan development
- Collaborate with the shared Talent Acquisition team and hiring managers to work on existing hiring requirements budgeted in the annual budget.
- Manage all processes in the recruitment cycle starting, including:
- Source potential candidates through various channels, such as job portals, social media, networking events, referrals and recruitment agencies in case all other mediums of attracting talent and creating a talent pool exhaust.
- Manage the communication with the candidates through every level of screening.
- Manage communication with Hiring Managers through slack channels
- Review resumes, conduct pre-screening interviews, and assess candidates’ qualifications and fit for specific roles.
- Coordinate and schedule interviews, ensuring a smooth and efficient hiring process for all stakeholders.
- Maintain accurate and up-to-date candidate data in the applicant tracking system.
- Collaborate with the People Operations team to negotiate job offers and prepare employment contracts.
- Engage with candidates until joining and continue engaging for 3 months after joining.
Capacity Building (development) of Team
- Identify the needs of capacity building of team to enable them perform and grow in their current and future roles
- Facilitate discussion with the manager on how to provide the capacity building of staff in a most efficient and effective way.
- Facilitate the budget discussion to secure budget availability for capacity building needs with relevant budget holders.
- File and monitor the development of staff post capacity building (development) sessions.
Culture, Policy and Procedure on Human Resources
- Do necessary adaptation on the policy and procedure of Noora Health to Indonesia context (regulation and best practices)
- Do observations about the work culture of the Indonesia team and make sure that continuous improvements, with consultation to the P&C Shared Team, are made based on lessons learned and feedback from the team.
- Become the contact person for any complaint/report/grievance from Indonesia personnel and report to the Country Director.
Operations
- To support the Operation Team in doing their daily tasks which includes:
- Procurement of goods, services and works
- Visa arrangement
- Travel arrangement (transportation, hotel)
- Support program events
- Office management
WHO ARE WE LOOKING FOR
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- A minimum of 7 years of HR experience, in recruitment and people operations.
- Experience in handling/managing report/complaint mechanisms as well as in developing HR-related SOP.
- Strong interpersonal and communication skills.
- Proficiency in HR software and tools.
- Fluency in Bahasa Indonesia and English.
- Experience in general office operational related tasks.
- Experience in the public health sector or related field. (Optional)
- Knowledge of using ATS (applicant tracking systems) like BambooHR, Greenhouse, Lever, Workday etc.
- HR certification recognized in Indonesia. (Optional)
WHAT WE VALUE
At Noora Health, we value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities – among many others.
We deeply encourage people from all backgrounds to apply for positions at Noora Health.
