The Senior Manager/Manager of Institutional Sales will drive the onboarding of institutional clients, manage relationships, and execute growth strategies while ensuring a seamless sales process for digital asset services.
The institutional sales team provides an opportunity for you to take ownership and build your institutional/highnet worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. If you're in our operations team, you'll have a diverse scope working with stakeholders such as sales traders, account managers and sales managers and be part of scaling up our expanding infrastructure.
About the role
- As a [Senior] Manager of Institutional Sales, you will be a key driver of Crypto.com’s institutional growth. In a rapidly evolving market, you will be on the front lines, identifying and capturing opportunities across a diverse global client landscape.
- This role is built for a high-energy hunter who excels at navigating the full sales lifecycle. You will act as the bridge between institutional clients and our suite of digital asset services, leveraging your industry knowledge to onboard high-value partners. You will work closely with senior leadership to execute growth strategies while maintaining a high level of autonomy over your personal sales targets and book of business.
Job Responsibilities
- Pipeline Execution: Proactively source, pitch, and onboard institutional prospects, specifically targeting hedge funds, family offices, and proprietary trading firms.
- Solution Selling: Effectively position the Crypto.com ecosystem—including the Exchange, OTC desk, and Custody solutions—to meet the specific needs of institutional traders.
- Onboarding Management: Drive the end-to-end onboarding process, coordinating with Legal, Compliance, and Operations to ensure a seamless "time-to-trade" for new clients.
- Relationship Management: Serve as the primary point of contact for your book of business, ensuring high retention and identifying opportunities for upselling or cross-selling new products.
- Market Insights: Provide "boots on the ground" feedback to the Product and Strategy teams regarding competitor pricing, feature gaps, and client pain points.
- Sales Reporting: Maintain accurate records of sales activity and forecasts within the CRM, providing regular updates on KPIs such as Trading Volume and Assets under Management (AUM).
Job Requirements
- Experience: 4–7 years of experience in Institutional Sales, Business Development, or Relationship Management within FinTech or Traditional Finance.
- Domain Knowledge: 2+ years of dedicated experience in the digital asset space, with a solid understanding of spot/derivatives trading and custodial workflows.
- Network: An existing network of institutional contacts (e.g., crypto-native funds, HFT firms, or asset managers) is highly preferred.
- Technical Literacy: Ability to discuss API connectivity, FIX protocol, and sub-account structures with client technical teams.
- Execution Focus: A proven track record of meeting or exceeding individual sales quotas and volume targets.
- Communication: Strong presentation skills with the ability to navigate complex conversations with Portfolio Managers and Operations Heads.
- Agility: A "startup" mindset with the ability to pivot quickly as market conditions and regulatory environments change.
Life @ Crypto.com
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.
Are you ready to kickstart your future with us?
Benefits
Competitive salary
Medical insurance package with extended coverage to dependents
Attractive annual leave entitlement including: birthday, work anniversary
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Work Perks: crypto.com visa card provided upon joining
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
About Crypto.com:
Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
Learn more at https://crypto.com.
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
Personal data provided by applicants will be used for recruitment purposes only.
Please note that only shortlisted candidates will be contacted.
Top Skills
Api Connectivity
Fix Protocol
Crypto.com Singapore Office
Singapore
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