LSEG (London Stock Exchange Group)
Senior Manager: Knowledge Mangement Team, World-Check
Manage the World-Check Content Management Team for Research Operations.
Oversees a large and / or multiple Content teams, responsible for people management, day to day operations, and accomplishing divisional objectives through the delivery of service and quality targets.
Role Responsibilities & Key Accountabilities:
- Manages one or more Content teams globally
- Communicates a clear vision and encourages team to excel in meeting operations objectives and targets
- Provides strong coaching and mentoring to a hybrid mix of reports which includes first level Managers and Specialists
- Develops deep expertise within teams through the performance enablement conversations
- Manages any critical issues both internally and externally with clients
- Communicates effectively with other colleagues globally, sharing knowledge at all times and adopting good practices
- Uses Business Process Improvement techniques to help operational management of issues, improve quality and reduce cost/waste
- Drives the Content Incentive Plan effectively within the team and communicates clearly on performance culture
- Holds responsibility for day-to-day operations and recruitment, training and development of the team/s
- Drives cross functional initiatives or horizontal initiatives.
Qualifications & Experience:
- Bachelor’s degree or equivalent
- Moderate People Leader experience
- Significant relevant Content experience.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
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