Senior Manager, Internal Audit

Manulife Audit Services is looking for a self-motivated Senior Manager, Internal Audit. The candidate is accountable for planning, executing and completing audit projects (including key risk audits, investigations and other special projects). The candidate is also responsible for the delivery of high quality, professional, cost-effective, value-added and risk-based audit services within Asia.  While remaining totally independent, the Audit Services function provides added value by working with management at all levels to improve the management of various forms of risk.  The function provides assurance services to senior management and the board of directors which assist them in discharging their responsibilities for overseeing the management of risk in Manulife.

What motivates you? 

• You obsess about customers, listen, engage and act for their benefit 
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes 
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters 
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone 

We are looking for someone: 

• Can communicate with business unit senior management and staff, to present audit findings clearly and concisely, reach agreement on appropriate solutions to risk management and operational efficiency issues
• Ability to prioritise, good time management in a multi-tasking environment
• Able to work overtime to meet internal or external deadlines
• To analyze business processes and controls over a wide diversity of operations across Asia, including in life and asset management business, identify key risks and control deficiencies, and develop practical and value-added recommendations for management implementation exercising sound business judgment
• Establish a high level of credibility and maintaining sound business relationships with business unit and department management and staff

Nice to Haves:  

• 8+ years’ relevant experience.
• Good knowledge of life insurance and asset management business, audit methodologies, control frameworks and risk management techniques
• A fast learner
• Excellent communication skills, oral and written. Able to deal with confrontations and resolve conflicts.
• Proven relationship skills including a demonstrated ability to deal effectively with staff at all levels to Assistant Vice President
• Results oriented; able to strike balance on multiple priorities and projects
• Sound business judgment in assessing significance of issues and developing value added recommendations
• Commitment to quality
• Recognized accounting (CA, CMA, CGA, CPA, ACCA) or auditing (CIA, CISA) professional designation
• Strong team-player and willing shares ideas and knowledge. Able to collaborate with different team members in a multi-cultural environment.
• Actively seeks feedback from others and incorporates any necessary changes. At the same time, provide clear and timely constructive feedback.
• Challenges the status quo and proactively makes suggestions for continuous improvement.

On the job you will: 

• Assist in preparing annual audit plan based on risks and applicable requirements.
• Assist in preparing presentation materials for risk and audit committees, and board meetings.
• Plan and execute various types of audits (including Sarbanes-Oxley Project (aka SOX)) in accordance with the audit methodology, departmental standards and regulatory requirements.
• Evaluate the management of risk and internal controls in business. Present findings to and reach agreement with the business unit management; make practical and value-added recommendations to improve control environment and efficiency and effectiveness of operations.
• Prepare audit reports; audit reports are to be clear, concise and well-organized, and issued within departmental service standards.
• Utilize data analytics techniques to improve effectiveness and efficiency of audit process.
• Ensure quality of work completed.
• Execute various types of audits within time budgets and target dates, reporting any timing problems or budget over-runs to responsible project leads and Directors.
• Assist business unit management by providing consulting advices.
• Follow-up with business unit management regularly on the status/implementation of corrective action plans for timely audit finding closure.
• Actively participates in departmental initiatives.
• Provide guidance and coaching to team members.