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The APAC Region Senior Hyperscale Solutions & Sales Engineer provides technical support to all APAC Region Sales Engineering activities related to hyperscale clients and is responsible for developing and delivering innovative and effective solutions that meet customer needs and drive business growth. This role is technical, specifically focused on helping close hyperscale business via data center and product knowledge, solution design, presentation, quoting, and leading tours of the NTT GDC facilities. The APAC Region Senior Solutions & Sales Engineer will ensure the highest standards of technical excellence and customer satisfaction, contributing to the overall success of the organization. This role requires a technical oriented thinker with a deep understanding of electrical and mechanical systems and customer requirements, who can work collaboratively across various departments.- Reports to the Director of APAC Region Solutions & Sales Engineering and works closely with NTT Sales Representatives to develop a thorough understanding of hyperscale customer technical requirements particularly electrical and mechanical systems.
- Executes the technical solutioning of hyperscale client requirements in alignment with NTT company goals and objectives.
- Gathers client technical requirements and collaborates with other NTT teams including Subject Matter Experts, Design Management, and Construction to oversee the development, design, and delivery of complex electrical and mechanical solutions, ensuring they meet the highest standards of quality and performance.
- Leads the preparation of the technical response package for client requests and communicates solutions back to the client in a timely manner.
- Drives innovation within the Solutions & Sales Engineering team, staying up-to-date with the latest hyperscale industry trends and technologies.
- Works with the Product team and assists in facility space planning and management
- Works with the Fitout teams to implement solutions in existing spaces.
- Demonstrates expert understanding of mechanical and electrical data center design concepts and differentiators (liquid cooling, maintainable fault tolerant power, security redundancy, etc.).
- Reviews lease terms and aligns with the customer’s technical requirements.
- Works closely with NTT sales representatives, product management, SMEs, design, construction, operations, legal, and customer support teams to ensure seamless integration of solutions and successful project deliver,
- Exceptional problem-solving and analytical skills, with the ability to think strategically and make data-driven decisions.
- Able to mark-up electrical and mechanical single lines, as well as floor plan layouts of equipment and systems in AutoCAD, Bluebeam or other drafting software.
- A thorough understanding of modern data center and IT client requirements and environments with a primary focus on wholesale customers and their data center requirements.
- Proficient with software application such as AutoCAD, CFD Modeling, Visio, Word, Excel, Power Point, Project Outlook, SharePoint and Salesforce.
- Comfortable speaking/presenting to groups of all sizes.
- Able to work in a team/cross-team/multi-site environment.
- Manages stress and/or fast-pace effectively.
- Excellent problem solver/creative thinker.
- Engages customers to extract critical technical and business drivers that may position client deliverables.
- Effective at working with 3rd party contractors and vendors to aid in the design of large customer infrastructure deployment requirements.
- Ability to develop and write a bill of materials and scope of work to meet large customer infrastructure deployment requirements.
- Maintains familiarity with competitive offerings to effectively position products and solutions in a competitive environment.
- Must possess effective oral and written communications and strong analytical and problem-solving skills.
- Four-year college engineering degree or bachelor’s degree from an accredited institution. Preferably mechanical or electrical engineering. Preference is for a registered professional engineer.
- Previous relevant experience in a similar technical role including pre-sales support, design consulting, construction
- Previous technical pre-sales experience
- Experience dealing with stakeholders to influence sales
- Operate computer, peripherals, and other office equipment.
- Primarily sitting for extended periods.
- Ability walk and lead technical tours throughout data center
Workplace type:
On-site WorkingAbout NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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