Senior Employee Engagement Consultant

Company:Mercer

Description:

Welcome to Brighter! 

Ready to be part of a company that is not only leading the market, but transforming in the most exciting way? In Singapore, we are a team of experts who believe in building brighter futures for our clients and community by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and wellbeing. 

At Mercer, we walk the talk: 

• Voted #1 HR Consulting Company globally 

• Recognized as Asset Consultant of the Year for 4 consecutive years by Asia Asset Management 

• Named Best Employee Engagement Consultancy and Best Corporate Wellness Provider by Human Resources Online 

• Great Package and Recognition Programs 

• Energetic & flexible environment surrounded by supportive colleagues 

We take care of our people and we pride ourselves in our diverse and inclusive workforce with our “people first” culture. We make sure our people are continually learning and growing, providing them with outstanding career development, on-the-job learning opportunities and financial rewards. Most importantly, we are committed to making your journey with us meaningful and fun. 

To strengthen team in Singapore, we are looking for bright and ambitious talent to join as a Senior Employee Engagement Consultant within our Centre of Excellence for employee listening. This is a team with deep expertise in employee research, who serve as internal consultants across Mercer.

The COE is looking for an individual that can work across the three main tasks of the team: Sales Enablement, Thought Leadership and Operations Enablement. This person will work across Asia, IMEA and Pacific, supporting the sales and delivery of the Employee Engagement solutions powered by Mercer. 

1) Sales Enablement 

• Partner with specific countries to support their business development efforts through knowledge sharing, meetings, identification of target clients / industry, etc. 

• Work closely with partner platforms to drive collaborative projects. 

• Respond to proposals: managing proposal response and building content. 

• Manage inventory and update available sales materials (case studies, proposals, etc.) 

2) Thought Leadership  

• Help to build upon the Mercer brand in the employee listening space through publications, speaking events, contributing to panels, etc. The individual therefore needs to be capable of public speaking to large and / or senior audiences  

• Support the Centre of Expertise in identification of topics and content in order to drive brand awareness and to be able to provide relevant and topical materials to enable client outreach. 

3) Operations Enablement 

• Take an active role in large, complex project delivery, acting as a project manager and also a coach to the consultant delivery team (sharing best practice materials, establishing timelines, managing scope creep, etc.) 

• Develop expertise in Mercer in-house software as well as partner software (e.g. Glint, Qualtrics, and others). Work with the delivery and development teams on development road map and status updates, etc. 

• Work closely with the delivery teams to help develop relevant team members on consultant-facing skill sets for more direct delivery team to consultant interaction (on day-to-day project management and issue resolution) 

What you need to have: 

• Extensive prior consulting experience in employee engagement and organizational culture. 

• Well versed in articulating client research objectives, defining project scope and creating content that drives success. 

• Expert at deriving insight from data, and presenting to senior level audiences. 

• Ability to successfully implement complex global employee surveys. 

• Skilled at client and scope management, with a demonstrated ability to manage the project scope, cost and timelines. 

• Experience with qualitative and quantitative survey data, focus group planning and facilitation is a component of this role  

• Exceptional communication skills. 

• Detailed, logical and methodical working style. 

• Self-driven and credible. 

• Ability to build partnerships and alliances. 

• A passion for knowledge sharing and performing to an exceptional standard. 

• Prior experience working across various cultures and time zones would be a plus. 

Why join our team: 

• We help you be your best through professional development opportunities, interesting work and supportive leaders. 

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. 

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. 

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.