As a Senior Data Analyst, you will influence business decisions by analyzing payments data, designing experiments, and delivering actionable insights through compelling visualizations and dashboards.
Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!
The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.
In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, and play a pivotal role in supporting strategic business initiatives through data analysis, experimentation and development of metrics and dashboards.
What you’ll be doingAs a Senior Data Analyst, you will:
- Act as a strategic partner working in cross functional teams to grow the extent of data-driven planning and decision making in specific areas, specialising in Payments analytics.
- Design and evaluate experiments for payment-related initiatives, such as additional payment methods, localized currency, etc.
- Partner with web and backend developers to work on the analytics tracking requirements and accuracy of the tracking implementation.
- Turn data into insights, predictions, and actionable recommendations, delivering clear business value to your cross functional teams in their business challenges.
- Deliver impactful insights and recommendations using compelling visualizations in user-friendly dashboard designs.
- Work in partnership with Data Engineers and Analytics Engineers to define data requirements, foundational datasets and ensure high-fidelity tracking.
- Contribute to the planning & execution of the Payments team within the organisation - as a group of people, as a partner within cross functional teams and as an enabler to support others to self-serve their data and insight needs.
Experience & expertise
- 5+ years in a product analytics, growth analytics, or payments analytics role
- Hands-on experience with payments data — knowledge of authorization flows, decline codes, 3DS authorization, PSP performance metrics, or subscription billing is a strong plus
Data mindset & ownership
- Passionate about data and using it to influence business decisions
- Detail-oriented in ensuring data quality and integrity across everything you present
- Self-starter with a strong sense of ownership — you bring insights to life, not just report them
- Comfortable navigating ambiguity and able to lead complex, loosely-defined projects from first principles through to a clear outcome
Business partnership
- Adept at integrating with business teams to truly understand their challenges and define how data can help — as early as possible
- Strong business acumen with a business-first approach to problem framing
- Track record of delivering clear, actionable business value from data — fit for purpose, not just technically impressive
Communication & storytelling
- Excellent communicator who uses storytelling to make insights land at the business level
- Able to connect data narratives to commercial outcomes in a way that resonates across teams
- Fluent in English
- Thrives working alongside intelligent, passionate people
Technical skills
- High proficiency in SQL and/or other querying languages
- Hands-on experience in Tableau or equivalent data visualisation tools
- Comfortable working with AI tools and incorporating them into your workflow to move faster and think sharper
- You came from a subscription-based e-commerce company.
- A desire to elevate the team by mentoring junior analysts and fostering a culture of peer review and best practices.
Before you apply
- At the moment, we do not sponsor visas in the EU. For Hong Kong, we require at least two years of working experience and a university degree in a related field. For Singapore and the UK, we can only sponsor visas for mid-career or above.
- Please upload your resume as a PDF and do not include any salary or compensation information in it.
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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