Senior Client Executive

The purpose of this role is to support the Client Director in delivery on the account, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners.

Job Description:

Key responsibilities and accountabilities:

Client & Internal Relationships:

· Manage day-to-day client interaction

· Manage expectations of clients and deliverables

· Advice clients on best ways to integrate media into their advertising and marketing programs

· Keep up with the latest trends in media

· Responsible in informing the team/client of new opportunities or issues (in relation to the campaign, channel or platform)

· Participate and lead, if appropriate, face to face client and vendor meetings

· Build positive relationships with internal and external teams

· Assess problems and concerns in a systematic, logical and rational manner

· Proactively resolve issues, know when to and to whom to escalate

· Provide guidance to team members nurture/promote team environment

· May be responsible for constructing and delivering accurate, honest and timely performance management documents

· Capable of managing multiple deliverables and ability to seamlessly transition among them in a timely and efficient manner

Communications Skills:

· Expresses oneself clearly and concisely in oral communications in English

· Writes in a clear, compelling and concise manner

· Organizes ideas and information logically and sequentially

· Assists in the development of media/digital presentations and tactical POVs, as needed

· Develop client reports that are clear, compelling and persuasive

· Ensure key information is provided to team regarding client issues, internal agency issues, changes in account status, etc.

Media Skills:

Knowledge of local media, digital, and social landscape and consistently keeps up to new digital trends. SEM knowledge is good but not a requirement.

Knowledge of digital tools (Google adwords,Facebook/IG, LinkedIn etc)

Ability to understand and analyze digital data, review reports and set benchmarks

Ability to devise digital solutions as part of overall media strategies for clients

Support media and digital training for the team as necessary

Media Activation Skills:

· Able to create and maintain detailed media plan and activate the media plan accordingly

· Able to guide and supervise implementation and operational aspects of the business including digital ad serving, digital operations, finance operations and traditional media buying operations.

· Able collaborate with the team manager to ensure team cohesiveness and campaign activation accuracy.

Qualifications:

University graduate

1 – 2 years of media planning/ digital experience

Thrives in a fast pace, constantly changing environment; can adapt plans due to changes in client objectives, priorities or budgets while minimizing impact on project momentum

Strong analytical skills, ability to relate results to client business objectives

Balanced ability to perform analytically and creatively

Media vendor negotiation experience

Digital Implementation experience

Well organized multi-tasker able to work independently

Good English and interpersonal communication, secondary language skills a plus

Good Team player

Detail-minded and able to work under pressure

Ability to work with numbers, Meticulous work

Good PC skills, especially excel and PowerPoint

Location:

Singapore

Brand:

Carat

Time Type:

Full time

Contract Type:

Permanent