The Senior Claims Specialist manages Financial Lines claims, ensuring quality service, reporting, expense management, and analysis of claims trends. Requires excellent communication, negotiation, and organizational skills, along with a background in Financial Lines claims handling or legal practice.
What's this Role Really Like?
This role involves directing, monitoring, assessing and handling Financial Lines claims and related aspects arising under Financial Lines
This position is accountable for:
- Claims Service
- Claims Quality
- Claims Reporting
- Expense Management
- Understanding and challenging legal advice as required on claims
- Provision of claims analysis and trends observed
Skills and Experience:
- Excellent written and verbal communication skills.
- High degree of attention to detail & excellent analytic skills.
- Effective negotiation and interpersonal skills and capability to collaborate with all internal and external stakeholders.
- Proactive and flexible approach to work.
- Approachable and friendly attitude.
- Ability to work autonomously, employ initiative to find solutions, prioritize and exercise discretion.
- Excellent organizational and administration skills.
- Technical competence with software packages, including MSWord, Excel and Power-point.
Bachelor's degree or equivalent in Law preferred.
3-5 years in Financial Lines claims handling or similar relevant insurance experience preferred.
Advantage for those with experience in Legal practice.
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