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InvestCloud, Inc.

Senior Business Analyst

Posted 9 Hours Ago
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Hybrid
Singapore, SGP
Senior level
Hybrid
Singapore, SGP
Senior level
Defines system scope and objectives, elicits and documents business and system requirements, translates client needs into actionable specifications, and supports testing and delivery of product features. Partners with clients, engineers, and cross-functional teams on APIs, integrations, data flows, account journeys, and advisor or investor-facing functionality. Facilitates workshops, process modeling, prioritization, and stakeholder communication while providing subject matter expertise and thought leadership.
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What does a great Business Analyst do?
In this role you will formulate and define system scope and objectives based on both user needs and anunderstanding of applicable business systems and industry requirements. A great business analyst will deviseor modify procedures to solve complex problems for our clients and the market we serve. This includes analysis of user needs, documentation of requirements and translation into proper system requirement specifications, testing and delivering this as tangible live client features.
How you will provide meaningful contributions:
You will also be part of a team that reviews customer specific requests and translate business requirementsinto clear actionable documentation and provide solutions based on current feature functionality or newfeature functionality. Partner with strategic client teams, providing premium services for complex issues andwork within astreamlined environment to respond quickly to client needs.Serve as a subject matter eperts and provide thought leadership to other areas of the firm with questions or issues related to our products and client functionality.
Basic Qualifications for Consideration:
• Bachelor’s Degree, preferably with exposure to Business Administration and/or Computer Science
• 6 to 10 years of experience in Business or Systems Analysis in wealth management, wealth-tech orfinancial services technology, ideally on advisor- or investor-facing digital products
• Working knowledge of Trading flows, portfolio data, holdings, performance and reporting as surfacedto advisors and investors; Portfolio Accounting experience a plus.
• Experience writing API and integration requirements and working with engineers on data flows
• Proven ability to map data through the lifecycle of an account or client journey (prospect,onboarding/KYC, servicing and reporting)
• Strong communication skills to clearly convey complex technical specifications to clients and internalteams.
• Ability to collaborate with a cross-functional team to achieve results
• Skilled in eliciting, analyzing, specifying, and validating the business needs of stakeholders
• Experienced in gathering customer requirements through interviews, workshops, questionnaires,workflow storyboards, journey mapping, process modelling (BPMN), use cases, user stories, scenariosand acceptance criteria
• Demonstrated ability to work with stakeholders and project teams to prioritize collected requirements

Preferred Skills / Experience

• Ability to collaborate with project sponsors to define project scope and vision
• Experience representing the voice of the customer, including advisors and end investors
• Skilled in balancing speed and quality when making tactical development decisions that impactfunctionality or usability in an agile, client-driven environment
• Understanding of data structures and databases, SQL and API/JSON familiarity, and how to use thatdata for integration
• Stakeholder influence and consulting-style client management, including collaboration with globallydistributed teams

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