Acts as a bridge between business and IT by translating business requirements into system specifications and explaining system limitations in business terms. Analyzes business functions, gathers information, evaluates process and system requirements, recommends process and system improvements, develops controls and procedures, maintains documentation, supports and trains users, and identifies opportunities to improve monitoring and operational value.
Job Description
MAIN DUTIES AND RESPONSIBILITIES
PRIMARY DUTIES
- Act as communication bridge between business and IT department by translating business requirement into system specifications and vice-versa translate system requirements/limitations into business language for users.
- Determines operational objectives by studying business functions; gathering information; evaluating system/process requirements and formats.
- Recommend improvements for system/process by studying current practices; designing modifications where applicable.
- Recommend controls by identifying problems; writing improved procedures.
- Maintains system/process protocols by writing and updating procedures.
- Provides references for users by writing and maintaining user documentation; providing support; training users.
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value.
Responsibilities and Skills
Education
Bachelor (Required)Language(s)
English (Required)Golden Agri-Resources (GAR) Singapore, Singapore, SGP Office
Singapore, Singapore
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