What You'll Do:
The candidate will be a contributor on the ServiceNow Product Team within the broader Enterprise Technology Solutions department to support planning, execute, and operate ServiceNow and other enterprise technologies. The ServiceNow team is looking for someone who can pitch in through all phases of the Technology Delivery process, but to primarily focus on supporting data related activities. The Software Engineer will collaborate with business stakeholders throughout the enterprise through education of platform development best practice. The Software Engineer must have a background in development, system administration, data analysis, and can help others to contribute to platform improvements.
Primary Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.
Perform data management activities which includes analyses of data and system configurations, and data monitoring
Perform data clean up activities which includes data import, direct data changes, and data normalization
Embraces and advocates for Agile best practices for software development
Support daily stand-ups, facilitate story grooming, coordinate sprint demos, planning and retrospectives
Support implementing and manage monitoring technologies for software, server, and network platforms
Assist production support and development staff in debugging application defects
Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality
Lead/facilitate technology improvements while partnering with business stakeholders to achieve expected outcomes
Assists by providing advice on system functionality and fixes as required
Assist with internal and external communication, improving transparency, and information radiation
Supervisory Responsibilities:
None.
Qualifications:
The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.
[Required] 5+ years of working experience in IT
[Required] 4+ years of experience in implementing and managing ServiceNow (ITSM, ITOM, HAM, SAM, SecOps and/or GRC/IRM modules ) or similar platforms
[Required] 3+ years performing data management activities
[Required] Basic understanding of IT infrastructure and IT systems design
[Preferred] 3+ years of experience with Javascript or other scripting language
[Preferred] Experience with RESTful APIs and JSON
[Preferred] Ability to write clean, bug-free code that is easy to understand and easily maintainable
Strong understanding of CMDB and CSDM 4.0+
Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies
Technical Skills:
Problem-solving skills and solution-oriented attitude.
Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements.
Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills.
Working well with others on the team using effective interpersonal skills.
Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills.
Education and/or Experience:
[Required] BS degree in Computer Science, similar technical field, or equivalent practical experience
5-7 years of experience of development and/or system administration.
3+ years of hands-on experience developing and maintaining cloud platform technologies.
Certificates or Licenses:
[Preferred] ITIL Certification
[Preferred] ServiceNow admin/developer certifications
[Preferred] CISA
[Preferred]other low-code/COTS implementation certifications
About Us
The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com.
Benefits
A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include:
- A hybrid work environment, up to 2 days per week of remote work
- Tuition Reimbursement to support your continued education
- Student Loan Repayment Assistance
- Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
- Generous PTO and Parental leave
- 401k Employer Match
- Competitive health benefits including medical, dental and vision
Visit https://www.theocc.com/careers/thriving-together for more information.
Compensation
- The salary range listed for any given position is exclusive of fringe benefits and potential bonuses. If hired at OCC, your final base salary compensation will be determined by factors such as skills, experience and/or education.
- In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
- We typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package as noted on www.theocc.com/careers
- All employees may be eligible for a discretionary bonus. Discretionary bonuses are based on various factors, including, but not limited to, company and individual performance and are not guaranteed.
Salary Range
$86,700.00 - $124,900.00Incentive Range
6% to 10%This position is eligible for an annual discretionary incentive compensation award, for which the target range is listed above (see Incentive Range). The amount of such award, if any, will be based on various factors, including without limitation, both individual and company performance.
Step 1
When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume.
Step 2
You will receive an email notification to confirm that we've received your application.
Step 3
If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location.
For more information about OCC, please click here.
OCC is an Equal Opportunity Employer
