Senior Associate / AVP, Innovation Experimentation Specialist, Transformation and Data, Group COO

Business Function

Here at the DBS Transformation & Data, Group COO, we focus on nurturing the culture of the "World's Best Bank", 2025, 2021, 2019 (Euromoney) and “World’s Best Digital Bank” (Euromoney, 2016 & 2018). Our approach is a combination of both science and art; we immerse our stakeholders in the world of design thinking and experimentation, drive rigorous creativity along our pipeline, and build connections between corporate entrepreneurs and start-ups. We are a cross-disciplinary team focused on the invention of solutions that will radically improve the way people live, work and play. We are passionate and committed to make banking joyful (while having lots of fun)!

About the Role:

Are you a trailblazer with a passion for what's next? Do you thrive on curiosity and have a knack for turning abstract trends into tangible experiments? DBS's Innovation Group is seeking a dynamic and visionary Innovation Experimentation Specialist to join our forward-thinking team. In an ever-evolving landscape, we believe in staying ahead of the curve, continuously adapting, and shaping the future of banking. This role is for someone who sees possibilities where others see challenges, and who is eager to dive deep into emerging trends, transforming them into actionable insights and innovative solutions for DBS.

What You'll Do:

• Trend Horizon Scanning: Continuously research and analyze global emerging trends across technology, consumer behavior, market dynamics, and societal shifts, particularly those impacting the financial services industry.
• Insight Generation: Translate complex trend data into clear, compelling insights and potential opportunities for DBS, identifying areas for disruption and growth.
• Experimentation Design & Execution: Design, develop, and lead rapid experiments and proofs-of-concept (POCs) to test the viability and potential impact of emerging technologies and innovative ideas within DBS.
• Cross-functional Collaboration: Work closely with various business units (e.g., Retail, Corporate Banking, Technology) to understand their needs and integrate innovative solutions into their strategies.
• Stakeholder Engagement: Present findings, insights, and experiment results to senior management and key stakeholders, advocating for promising initiatives and influencing strategic direction.
• Ecosystem Engagement: Connect with external innovation ecosystems, including startups, fintechs, and research institutions, to foster partnerships and identify collaborative opportunities.
• Knowledge Sharing: Contribute to building an innovation-driven culture within DBS by sharing knowledge, best practices, and lessons learned from experiments.

Who You Are:

• A Curious Mind: You possess an insatiable curiosity about the future and are passionate about understanding complex trends and their implications.
• An Experimentation Enthusiast: You are comfortable with ambiguity, possess a "test and learn" mindset, and are skilled in rapid prototyping and iterative development.
• A Strategic Thinker: You can connect the dots between broad trends and specific business challenges, formulating clear hypotheses and actionable strategies.
• A Collaborative Leader: You can influence and inspire others, building strong relationships across diverse teams and levels.
• An Excellent Communicator: You can articulate complex ideas clearly and persuasively, both verbally and in writing.
• Results-Oriented: You are driven to deliver tangible outcomes and demonstrate the value of innovation.

Requirements:

• Bachelor's or Master's degree in a relevant field (e.g., Business, Technology, Design, Innovation).
• Proven experience in innovation, strategy, product development, or a related field within a fast-paced environment.
• Demonstrated ability to identify, analyze, and experiment with emerging trends and technologies.
• Experience in project management and leading cross-functional initiatives.
• Strong analytical and problem-solving skills.
• Prior experience in the financial services industry or a strong understanding of its landscape is a plus.

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