The Senior Application Engineer will support users with technical expertise, guide deployments, troubleshoot issues, and assist the sales team in customer interactions within the cybersecurity domain.
- Be the technical expert of InsiderSecurity solutions for our users
- Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity with our solutions
- Advise customers on the deployment architecture and best practices for our products
- Deploy and configure our solutions in customer data centers or cloud environments
- Develop and configure use cases to meet user's needs
- Diagnose and troubleshoot technical issues
- Support the sales team by conducting technical sales demos and answering technical inquiries during sales
- Serve as the interface between users and our product engineering teams. This is an excellent role to gain experience and insight into the cybersecurity industry
- Guide junior application engineers on technical matters
Requirements
- At least 3 years experience in system administration, cloud administration or IT networking
- Diploma or Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field
- Experienced with system and cloud administration (e.g., Windows, Linux, AWS, Kubernetes)
- Experienced with networking
- Experienced with Python or other high-level programming languages
- Familiarity with Bash scripting
- Familiarity with database administration and SQL is a plus
- Prior experience as an application field engineer or a customer success engineer is an advantage
- Excellent problem-solving skills and keen attention to detail
- Good communication and presentation skills
- Ability to excel in a collaborative team setting
- Must be a Singapore resident
Benefits
- Do meaningful work that help solve challenging problems in cybersecurity
- Help users in their journey to secure their organizations with our advanced technologies
- Chalk up valuable experience and insights in the cybersecurity industry
- Competitive salary
- Enjoy 18 days of annual leave, with increments based on years of service
- Annual flexible benefit
InsiderSecurity Singapore Office
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What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
