Senior Analyst / Specialist - Tech Ops & Support

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Job Description
The Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.
Bengaluru, the city, which is India's epicenter of Innovation, has been selected to be home to Takeda's recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.
At Takeda's ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
OBJECTIVES/PURPOSE
As a MuleSoft Admin, you will be responsible for the management, configuration, and maintenance of the MuleSoft integration platform. This role involves ensuring the smooth operation of integration services, troubleshooting issues, and collaborating with development teams to deploy and monitor MuleSoft applications. You will play a key role in maintaining system integrity and performance.
ACCOUNTABILITIES

• Responsible for the day-to-day maintenance tasks such as: Performance monitoring and tuning; environment monitoring; Managing API assets: infrastructure, platform, accounts, logs, ESB components; Check server health; check automated log rotations and archiving status; check server logs; check server performance (uptime, performance logs, JVM heap logs, core server dumps, O/S event logs); check status on ports, scheduler, monitoring transactions.

• Manage and configure MuleSoft Anypoint Platform

• Troubleshoot and resolve integration issues and Collaborate with developers to deploy and maintain MuleSoft applications

• MuleSoft Platform enhancements implementation, Incident Remediation, troubleshooting, corrective Action and Certificate renewals

• Implement and enforce security best practices for MuleSoft environments

• Create documentation of operational tasks, procedures & automated processes and provide support to delivery for technical issues.

• Knowledge in CI/CD pipelines

• Knowledge in ITSM (Incident/Change/Problem Management)

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Essential

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• 8+ years experience in IT industry experience with 5+ years of relevant experience in MuleSoft Administration.

• Experience in Continuous Integration and Continuous Deployment using GIT and MuleSoft is expedient. Source code management using Github is high desirable.

• Publishing and managing version on Exchange, leveraging API Gateway to apply policies and api governance.

• Good understanding of REST, HTTP, MQ, JSON, XML, Postman requests.

• Excellent problem-solving skills and attention to detail.

• Ability to work independently and as part of a team.

• Excellent communication and collaboration skills.

What Takeda Can Offer You

• Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.
• At Takeda, you take the lead on building and shaping your own career.
• Joining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

Benefits
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
Competitive Salary + Performance Annual Bonus

• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Health & Wellness programs
• Employee Assistance Program
• 3 days of leave every year for Voluntary Service in additional to Humanitarian Leaves
• Broad Variety of learning platforms
• Diversity, Equity, and Inclusion Programs
• Reimbursements - Home Internet & Mobile Phone
• Employee Referral Program
• Leaves - Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)

About ICC in Takeda

• Takeda is leading a digital revolution. We're not just transforming our company; we're improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

Locations
IND - Bengaluru
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time