Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.
This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.
As SEAT Commercial Excellence Director, you will be responsible to define the commercial excellence vision and strategy, identifying the right priorities and ensuring that our markets have the required capabilities and skills to drive sales performance and win against the competition.
The South-East Asia & Taiwan (SEAT) region has a wide variety of markets which range from highly modern trade centric markets to hybrid markets with a combination of tradition and modern trade. Over the last years Haleon has experienced an increase weight of more organized customer (Key Accounts, eCommerce) that emphasize the importance of a clear omnichannel customer centric commercial agenda.
In this context, Commercial Excellence represents one of the key pillars of the SEAT growth strategy, with the ambition for Commercial Excellence to contribute growth through related priorities. To achieve this ambition, we need to formulate, cascade, and implement best practices in 4 core areas of commercial excellence:
Go to Market Strategy and Commercial Systems Customer Management Retail execution Net Revenue Management (NRM)
This role will also ensure the right level of capabilities and data/insight to succeed in all these key pillars.
Responsibilities:
The incumbent’s primary responsibilities within the four core areas will be the following:
Go to Market Strategy and Commercial Systems
- Work with markets to build the right Go To Market given the stage of evolution of the market, Haleon’s business requirement and the portfolio we want to drive there
- Coordinate and harmonize commercial systems, leveraging the global portfolio identifying what are the best solution to apply based on the specific market needs.
- Support local adaptation or creation in case global solution are not fit for purpose.
- Coordinate APAC demand and represent the region in global forum and steering committees.
Customer Management
- Regional commercial excellence is responsible to manage relations and negotiations with international customers that are basing their negotiation in the region and coordinate with other regions for customers that have global presence.
- Identify and build a customer centric agenda that could help the markets to understand the customer needs and support an effective Joint Business Planning with them.
- Leverage the Shopper Science Lab (global in-house built capabilities to identify shopper needs translating them in effective insights and specific customer plans, in particular in category management)
- Future thinking in terms of
- Driving a sustainability agenda across region with key retailers.
- Evolving the Omni-channel agenda.
- Next generation customer engagement.
Retail Execution
- Develop and execute commercial excellence modules and solution for all different channels, to improve the effectiveness of our execution.
- Facilitate dissemination of best practices across geographies by obtaining the buy-in of key stakeholders including country General Managers and Sales Directors of large geographies.
Net Revenue Management
- Drive regional Net Revenue Management agenda, with the ambition to identify value (for Haleon and the customers) through active mix, price, trade terms management, promotion, and portfolio management.
Requirements:
- 10 years of experience across companies which have proven multichannel customer centric approach
- Experience of managing global/ regional retailers (increasing part of the mix)
- Cross Functional Team experience (Sales/ Category Marketing)
- Shopper Understanding and Category Management Experience
- Track record of working in regional and global teams.
- Channel Strategy experience preferred.
- Proven management skills
- Good communication and collaborative work skills
- Strong people leadership
Diversity, Equity and Inclusion
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.
