Sales Support (Maternity Cover)

IFF stands for a place where science and creativity meet. Our employees push beyond traditional boundaries — applying science and innovation to create a better world and a more sustainable future while expanding our customers’ opportunities.
We are thrilled to welcome a Scent Ingredient Sales Support to our Singapore team, and we hope it’s you.
Your Focus
As a Scent Ingredients Sales Support your primary responsibility is to assists the sales team in managing client relationships, processing orders, and providing technical and logistical support related to fragrance ingredients.

How You Will Contribute

• Support the sales team with administrative tasks, including preparing quotes, processing orders, and maintaining customer records.
• Coordinate with supply chain and logistics teams to ensure timely delivery of fragrance ingredients.
• Respond to customer inquiries regarding product availability, specifications, and pricing.
• Assist in the preparation of sales presentations, product samples, and marketing materials.
• Maintain up-to-date knowledge of the company’s scent ingredient portfolio and industry trends.
• Track and report sales metrics and customer feedback to help improve service and product offerings.
• Collaborate with R&D to provide technical information and support for custom scent development.
• Ensure compliance with regulatory and safety standards for fragrance ingredients.

What You Will Need To Be Successful

• Diploma or degree in Chemistry, Business, Marketing, or a related field.
• Experience in the fragrance, cosmetics, or chemical industry is a plus.
• Strong organizational and communication skills.
• Proficiency in CRM systems and Microsoft Office Suite.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Customer service experience in a B2B environment.
• Ability to work cross-functionally with technical and commercial teams.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more