Senior Consultant, Account Management

Posted 6 Days Ago
Be an Early Applicant
Singapore
7+ Years Experience
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Ciena is a networking systems, services, and software company.
The Role
As a Sales Manager at Ciena, you will oversee business development within the regional GCN Partner sales vertical, driving demand, creating business plans, and maintaining customer relationships. You will need strong strategic thinking, relationship building, financial acumen, communication, and industry leadership skills, along with industry expertise in GCN, competitive insight, technical proficiency in optical networking, and carrier experience with Hyperscaler customers.
Summary Generated by Built In

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
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Our GCN MOFN team helps extend the coverage of high-speed internet services to more areas, this means enhanced online experiences and promotes a more connected and inclusive digital world. If this sounds exciting, apply now and be the driving force in revolutionizing the way we connect the world!" 

Your Role:

As a Sales Manager, you will play a critical role in developing and managing business within the regional GCN Partner sales vertical. This role involves winning new business within Ciena’s Global Partner Community and expanding opportunities within the existing footprint.

Key Responsibilities:

  • Regional GCN Demand and Execution Plan: Develop and execute strategic plans to drive demand in the region.

  • Business Planning: Accountable for short, medium, and long-term business plans to achieve financial performance objectives.

  • Innovative Go-to-Market Models: Drive creative market models, including MOFN variants, management models, and advanced service offers.

  • Customer Advocacy: Represent customer needs within CIENA, ensuring necessary product features, delivery dates, and pricing are met.

  • Forecasting & Execution: Ensure SalesForce forecast accuracy and execution against plans.

  • Internal Coordination: Align strategies with Direct GCN Sales Teams and International SP Sales Teams.

  • Integrity: always be respectful to our customer and colleagues and commit to Ciena’s mission to succeed in the right way.

  • Core Values: Champion CIENA’s core values across teams and business operations.

Your Skills:

  • Strategic Thinking and Business Planning: Ability to define short, medium-, and long-term business plans aligned with regional and global strategies.

  • Relationship Building: Exceptional relationship building skills collaboration, influence, and driving demand across customers and the regional markets.

  • Financial Acumen: Strong financial accuracy, judgment and forecasting skills

  • Communication: Excellent communication skills, capable of engaging with all levels of the customer and internal organizations.

  • Industry Leadership: Act as a CIENA trusted advisor and thought leader in the GCN regional Market.

Your Experience

  • Industry Expertise: Deep knowledge, influence, and network within the GCN industry community.

  • Competitive Insight: Advanced awareness of the competitive landscape and industry trends.

  • Proven Success: A track record of overachieving in an MOFN sales role.

  • Technical Proficiency: Technical background in optical networking, especially 6500/waveserver. Knowledge of network engineering and sales engineering roles is a plus.

  • Carrier Experience: Experience working within a carrier, particularly with Hyperscaler customers, is advantageous.

Why You’ll Love Working Here:

At CIENA, you'll be part of a diverse and inclusive team that values your ideas and contributions. We offer competitive compensation, professional growth opportunities, and a collaborative work environment where innovation thrives. Join us and be a driving force in shaping the future of our industry.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Top Skills

Salesforce
The Company
HQ: Hanover, MD
9,561 Employees
Hybrid Workplace
Year Founded: 1992

What We Do

Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world.

For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future.



Corporate/Brand Values:

• Customer First
• Integrity
• Velocity
• Innovation
• Outstanding People

We're the perfect size for you to make an impact. W

Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f

Why Work With Us

We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.

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