Sales Enablement Manager

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
We're looking for a proactive and highly organized Sales Enablement Manager to help drive clarity, consistency, and continuous learning across Block's global sales teams. You'll play a critical role in operationalizing our everboarding strategy-ongoing education beyond onboarding-and curating centralized knowledge resources in partnership with cross-functional experts. This role requires a strong blend of content operations, learning science, stakeholder management, and sales context awareness.
You Will

• Support ongoing learning initiatives by helping to plan, build, and maintain scalable sales enablement content beyond onboarding.
• Curate and maintain centralized knowledge resources, partnering with subject matter experts (SMEs) across Product, Marketing, and Sales to ensure accuracy and consistency.
• Help operationalize the ongoing strategy, coordinating timelines, deliverables, and stakeholder communications.
• Organize and update internal learning assets, ensuring documentation is easy to find, up-to-date, and aligned with sales priorities.
• Manage internal communications related to enablement, such as newsletters, training calendars, and update broadcasts to reduce noise and increase clarity.
• Collect feedback and track program impact, using data to assess adoption, knowledge retention, and performance improvements.
• Support regional enablement needs, ensuring content is localized and relevant for diverse sales teams across markets.
• Promote knowledge-sharing practices, including documenting playbooks, building FAQs, and contributing to internal wikis or LMS content.

You Have

• 4+ years of experience in Sales Enablement, Knowledge Management, or Learning & Development.
• 3+ years of experience working within or supporting sales teams
• Demonstrated familiarity with learning and content management tools, including Docebo, Articulate, Highspot, and Notion.
• Strong understanding of adult learning theories and experience applying them to training design, content delivery, or knowledge-sharing systems.
• Excellent stakeholder management and communication skills, with an ability to influence and collaborate across functions and levels.

Nice to Have

• Background in instructional design, content strategy, or sales operations.
• Exposure to coaching methodologies such as GROW to support learner development and behavior change.
• Familiarity with enablement metrics and learning analytics, including tools like Looker, and experience A/B testing content formats for effectiveness.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.
Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$129,000 - $193,600 USD
Zone B:
$119,900 - $179,900 USD
Zone C:
$113,600 - $170,400 USD
Zone D:
$103,200 - $154,800 USD
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.