Global Payments Inc. Logo

Global Payments Inc.

Sales Associate, Sales Coordination

Posted 2 Days Ago
Be an Early Applicant
In-Office
Kowloon
Junior
In-Office
Kowloon
Junior
The Sales Associate supports merchant services by onboarding new merchants, maintaining accounts, and ensuring quality service and merchant satisfaction.
The summary above was generated by AI

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Areas of Responsibilities

  • Provide centralized fulfillment support to HK Merchant Sales, includes new merchants on-boarding, data input, merchant account maintenance request and other general merchant service support 

  • Act as secondary contact with direct liaison with merchants and proactively coordinate with internal department to ensure prompt resolution to merchant satisfaction

  • Provide central coordination on all merchant request, ensure all incoming requests are logged and tracked, with close monitoring to ensure completion within agreed service level

  • Provide efficient and professional service to ensure a consistent high quality sales and service delivery to excel merchant expectation

  • Build and maintain good merchant relationship, assist Sales and Relationship Managers to monitor merchant portfolio to achieve business goals, including new merchants recruitment

  • Assist in ad-hoc projects and assignments including specialized support to Premier Merchants

Requirements

  • Secondary School Graduate is required

  • One year and above experience in sales and service support, experience in similar acquiring banking industry is preferred

  • Customer oriented, excellent team players with good servicing attitude and communication skills

  • Positive, self-motivated mindset and attitude, detail-oriented, loyal and enthusiastic, able to work under pressure and multi-task

  • Fluent in Cantonese and English

  • PC skills with knowledge of Word, Excel

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

Top Skills

Excel
Word

Similar Jobs

Yesterday
In-Office
Kowloon, HKG
Senior level
Senior level
Big Data • Cloud • Internet of Things
The Field Marketing Manager drives pipeline creation and revenue growth through ABM and tailored marketing programs while collaborating with sales teams.
Top Skills: Abm Tools (Demandbase)Crm (Salesforce)Marketing Automation Tools
3 Days Ago
In-Office
Kowloon, HKG
Entry level
Entry level
Professional Services
Assist project managers with ESG and sustainability tasks, conduct site visits for data collection, and complete assigned duties as directed.
Top Skills: Data CollectionEsgSustainability
4 Days Ago
In-Office
Kowloon, HKG
Senior level
Senior level
Big Data • Cloud • Internet of Things
The Account Executive drives sales for Equinix solutions, focusing on telecom customers, building relationships, and managing account strategies.
Top Skills: SalesforceSFDC

What you need to know about the Singapore Tech Scene

The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account