The Sales Advisor is responsible for lead generation, sales acquisition, managing leads, ensuring customer satisfaction, and complying with sales procedures.
WHY JOIN US?
We practice a vibrant & energetic office culture.
We provide opportunities for career advancement within the company.
Good performance is always rewarded accordingly.
“It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.”
JOB RESPONSIBILITIES:
- Lead generation & sales acquisition: Acquire new Pay TV subscribers and upsell/cross sell existing subscribers through various value-added services. Demonstrate success in exceeding sales targets for all product using consultative, solution focused sales approach.
- Sales Activities: Participating in all activities planned by Sales Manager through door-to-door activities, appointments, High Traffics Outlet promo booth, events, cold calling & online initiatives to obtain potential referral solicitation in assigned territory.
- Leads Management: Effectively register customer leads into sales tool portal and effectively follow up on the obtained leads for sales conversion/activation.
- Customer experience: Ensure prompt fulfilment and maintain good relationship with stakeholders/subscribers. Effectively follow up with internal stake holders to make sure a sold product / service is delivered to customer within the promised timeline.
- Sales Compliance: Comply to ALL company’s procedures and booking policies.
- Innovativeness: Effectively learn new skills and knowledge in handling new approach/enablers introduced by the organization from time to time.
REQUIREMENTS:
- Minimum SPM , Diploma or Degree
- Experience in service related industries.
- Sales background from FMCG or Direct Sales companies
- Good communication skills. Ability to speak and write good Bahasa Malaysia and English.
- Familiar with area of operation.
- High innovation and creative
- Passionate, curiosity to learn
- Location: Sarawak, Sabah, Perak, Penang, Kedah, Selangor, Terengganu, Pahang, Kelantan, Johor, Melaka
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The Sales Advisor will generate leads and acquire new Pay TV subscribers, manage sales activities, and ensure customer satisfaction through compliance and relationship management.
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