EchoStar's portfolio of brands in action.
EchoStar Logo

EchoStar

Remote Retention Representative

Reposted 3 Hours Ago
Be an Early Applicant
In-Office or Remote
Hiring Remotely in Dallas, TX
Junior
In-Office or Remote
Hiring Remotely in Dallas, TX
Junior
The role involves selling EchoStar products to customers via inbound calls, providing exceptional service, and assessing customer needs. Responsibilities include managing time effectively and handling data entry while focusing on customer relationships.
The summary above was generated by AI
Company Summary
Non-Negotiable Base Pay: $16.00/hour + Uncapped Commission
1st Year On-Target Earnings: $68,000. Paid full-time training provided!
Must live in Texas - in/near Dallas, San Antonio, Austin or Houston.
Department Summary
Our award-winning Inside Sales & Retention team excels at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers.
Job Duties and Responsibilities
What You'll Do:
  • Position and sell products/services to new and existing customers
  • Assess customer needs and offer the best solution
  • Bounce back from challenging calls and stay focused on long-term goals
  • Manage time effectively while engaging with customers and handling data entry
  • Provide exceptional customer service to build and maintain relationships

What's in it for You:
  • Career Growth: Opportunity to promote up to two levels in your first year
  • Uncapped Commission: Top performers earn over six figures
  • Rewards and Recognition Program : Earn high-value prizes & trips
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month)

Skills, Experience and Requirements
Skills & Requirements:
  • Minimum of one (1) year of experience in a customer-facing role focused on acquisition and/or retention
  • Must live in Texas - in/near Dallas, San Antonio, Austin or Houston
  • High school diploma/GED
  • Flexible to work shifts which can include evenings, weekends, or holidays
  • Smartphone/device with active network connection
  • Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors
    • Employee responsible for all setup costs (except where required by law)
  • Key skills: Competitive spirit, persuasion, growth mindset, customer service, dependability, integrity

Salary Ranges
Compensation: $16.00/Hour - $34.87/Hour
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Top Skills

Headset
Internet
Monitors
Mouse
Smartphone
Usb Keyboard
Webcam

Similar Jobs at EchoStar

4 Days Ago
Remote
United States
Mid level
Mid level
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Retail
The role involves executing sales strategies, solving customer challenges across various technologies, managing leads, and achieving sales targets.
Top Skills: Digital MediaManaged ServicesMS OfficeSd-WanVoipWide Area Networking
14 Days Ago
Remote
United States
Expert/Leader
Expert/Leader
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Retail
As an Enterprise Sales Executive, you will develop account strategies, manage the sales cycle, engage new accounts, and increase sales across various technology solutions, requiring extensive experience in sales and managed network services.
Top Skills: Digital MediaManaged Network ServicesMS OfficeNetworkingSaseSd-WanSecurityTelecommunicationsVoipWi-Fi

What you need to know about the Singapore Tech Scene

The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account