Regional Sales Enablement Manager

Our Journey

ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

About the Job:

At ShopBack, we are revolutionizing the shopping experience by offering cashback rewards to millions of customers. As the Regional Sales Enabler, you will be instrumental in enhancing the performance of our sales teams across 12 markets. You will develop best practice templates and resources that drive sales efficiency and provide strategic insights to empower our business development efforts. Collaborating closely with BD teams, designers, product teams, and marketing, you will ensure our sales processes are optimized for success.

In this role, you will enable our sales teams by providing the tools, insights, and resources they need to excel. You will have a hands-on approach to creating playbooks and training materials while also being a strategic partner to ensure alignment across departments. Your creativity and understanding of the sales cycle will allow you to add value at every stage, helping to design and implement merchant strategies that drive engagement and lead generation.

Your Adventure Ahead

• Develop and implement best practice templates and resources for the regional sales team to enhance sales efficiency across 12 markets.
• Collaborate closely with business development teams, marketing, product teams, and designers to align on sales strategies and initiatives.
• Provide training and coaching to sales teams, fostering a culture of continuous learning and improvement.
• Analyze the sales cycle to identify opportunities for optimization and deliver actionable insights that add value to the sales process.
• Design and execute go-to-merchant strategies, including lead generation events and internal sales initiatives.
• Create playbooks, training materials, and resources that empower sales teams to effectively communicate ShopBack’s value proposition.
• Manage stakeholder relationships to ensure alignment and support for sales initiatives across departments.
• Utilize sales enablement tools to track performance metrics and improve resource effectiveness.

Essentials to Succeed

• Sales Enablement Expertise – 5 years of proven experience in sales enablement, with a strong understanding of the sales cycle and the ability to add value at every stage. Passionate about empowering sales teams and driving growth through innovative solutions.
• Creative Skills – Strong creative experience is a plus, with the ability to design engaging training materials and resources.
• Analytical Skills – Proficient in analyzing data to derive insights that drive sales performance and decision-making. Strategic in your approach, with a focus on optimizing sales processes and enhancing team performance.
• Coaching & Training – Strong coaching and training abilities, with experience developing and delivering effective training programs.
• Stakeholder Management – Excellent interpersonal skills for managing relationships with internal teams and external partners.
• Hands-on Resource Creation – Ability to be strategic while also being hands-on in creating resources, templates, and playbooks for the sales team.
• Ecommerce Knowledge – Familiarity with the eCommerce landscape, particularly in terms of sales strategies and merchant engagement.
• Communication Skills – Excellent verbal and written communication skills, enabling effective collaboration and the dissemination of information across teams. A collaborative team player, comfortable working closely with cross-functional teams to achieve shared goals.
• Project Management – Strong organizational and project management skills to manage multiple initiatives simultaneously.
• Proficiency with Sales Tools – Familiarity with sales enablement tools and platforms to track metrics, manage resources, and improve processes.

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

Flow Day Thursday (1-day a week, optional to work from home or office)