Regional Account Management Director, Visa Acceptance Solutions

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

The Regional Account Management team is responsible for expanding Visa’s Acceptance Solutions throughout the Asia Pacific (AP) region by deepening and broadening the usage of acceptance solutions with our existing merchants, acquirers and payment service providers. The key measures of success include YoY improvement and attainment of targets across NPS, Net Revenue, Annual Average Net Revenue (bookings) and processing share through activities that meet the clients’ objectives, identifying and driving expansion of acceptance solutions into new geographies and cross-sell of new services.

What a Regional Account Manager Director does at Visa

• Manages a portfolio of regional Acceptance Solutions clients with the objective of growing revenue through pipeline development and sales excellence, winning greater usage of existing services and adoption of new services
• Designs and executes strategic account plan for your clients, taking into consideration clients’ priorities to capitalize on opportunities and address pain points. The plan should have executive buy-in from all key external stakeholders that have decision making power and influence (e.g. Head of Payments/Acquiring, CTO, CFO, etc.) over project prioritization and resource allocation
• Is a role model to other Regional Account Managers within the team in setting best practice strategic account plan design and execution, pipeline development and sales excellence
• May have immediate or future direct report responsibilities including development and coaching of these team members for effective delivery of their responsibilities
• Effectively leads revenue generation while meeting strategic business objectives, e.g. influence and support client’s migration from legacy to new generation platforms
• Designs and executes tactical sales campaigns and/or generate case studies/PR to drive awareness of how our solutions powers our clients’ business
• Coordinates and collaborates with Acceptance Solutions market leads and Visa market AEs to identify, qualify and progress sales or cross-sell of other Visa acceptance solutions to existing Acceptance Solutions clients
• Actively contributes to the evolving business and product strategy
• Plans and executes regular engagement with clients to deliver effective business reviews (MBRs, QBRs) to create awareness of performance, new solutions and deepen relationship and commitment from their c-suite for Visa acceptance solutions
• Works closely with our Product Management team to maintain technical and functional knowledge of existing and new products
• Travel will be required

Why this is important to Visa

Diversifying our revenue streams and capturing new payment flows is a key pillar of Visa’s growth strategy and will be critical to our continued success. Visa Acceptance Solutions, part of Visa’s Added Value Services line of business, is a top global priority to support this growth and will be a key driving factor in achieving our goals. As a senior member of the Account Management function, you will play an integral role in identifying and bringing growth opportunities into the Visa ecosystem through providing market leading, innovative, digital payment solutions. This role is a critical and frontline role in helping Visa grow and continue to be the no. 1 payments technology company in the world.

This is a hybrid position. Employees in hybrid roles are expected to work from the office at least three days a week.

Qualifications

What you will need:

• Bachelor's degree (MBA desired)
• Fluent in English (Mandarin desirable)
• 12+ years of B2B enterprise software or technology consultative sales experience
• Experience in the eCommerce, merchant and payment industries
• Experience selling technology to a specific list of targeted accounts
• Strong written and verbal communication and excellent presentation skills
• Strong background with demonstrated success closing high volume business
• Experience with managing longer sales cycles and driving multiple simultaneous opportunities to success
• Strong collaboration and influencing skills
• Strong commercial acumen
• Strong negotiation skills
• Executive presence
• Strong strategic account planning & execution
• Ability to join the dots to provide a solution that leverages the strength and breadth of the company’s assets, solutions and partnerships
• Experience leading others

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.