Quality Systems Specialist

Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Global Services is seeking a Quality Systems Specialist to support our Commercial Training Solutions business. Join a growing team focused on ensuring quality & compliance across a diverse portfolio of solutions including flight training services, simulator operations, and aircraft maintenance training. This position is perfect for someone passionate about aviation, driven to improve quality, and eager to work in a collaborative environment to deliver world-class services to airline customers and advance global aviation safety.
As part of a global quality organization, you will provide end-to-end quality management guidance to leaders, business units, and cross-functional teams. Your primary responsibilities will draw on deep knowledge of quality systems to design, implement, and sustain robust compliance and improvement activities across the enterprise.
A successful candidate will have proven quality management experience in a services delivery, training, or software business, ideally in the aviation industry, along with strong expertise in internal auditing and process conformance oversight.
Job responsibilities include, but are not limited to:
• Design and implement innovative solutions for complex quality problems, ensuring alignment with business objectives and customer requirements
• Lead the development and refinement of new work practices, techniques, and quality standards; recognized as a go-to expert within the Quality organization
• Oversee document control processes, including issuance, revision tracking, access management, and records retention, to maintain quality and compliance
• Develop and deliver tailored training, coaching, and guidance on audits, root cause analysis, CAPA, continuous improvement, and core quality management principles
• Partner with stakeholders to define, implement, and maintain meaningful quality metrics and dashboards that enable data-driven decisions and measure process health
• Plan and execute site, system, and process audits to verify compliance with industry standards (e.g., AS9100), aviation regulation, and customer requirements
• Advise and collaborate with senior leadership to design and deploy process improvements that affect multiple teams and locations, driving measurable operational gains
• Operate with a high degree of autonomy, setting objectives and selecting approaches while ensuring consistent, compliant outcomes across assignments
• Continuously expand your expertise in quality management and best practices to strengthen organizational capability
Basic Qualifications (Required Skills and Experience)
• 5+ years of experience implementing and maintaining Quality Management Systems (QMS) in a services delivery, training, or software business.
• 5+ years of experience applying process improvement and problem-solving methodologies (root cause analysis, CAPA)
• Strong written, verbal, and presentation skills; ability to communicate technical and compliance concepts to leadership and technical teams
• Demonstrated ability to perform audits and generate actionable findings and remediation plans.
• AS9100 lead auditor certification
• Able to obtain and maintain a valid passport and travel internationally without restriction
Preferred Qualifications (Desired Skills and Experience)
• Experience auditing Approved Training Organizations (ATO), Flight Simulation Training Device (FSTD), or Maintenance Training Organizations (MTO)
• Professional certifications such as ASQ CQA or equivalent
• Six Sigma Green Belt or higher
Other information regarding this requisition:
• This vacancy is for an international, locally hired position in Singapore.
• Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.
Applications for this position will be accepted until Apr. 07, 2026
Export Control Requirements:
This is not an Export Control position.
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
Not a Shift Worker (Singapore)
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.