Quality Engineer

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

The Spectacles team is pushing the boundaries of technology to bring people closer together in the real world. Our fifth-generation Spectacles, powered by Snap OS, showcase how standalone, see-through AR glasses make playing, learning, and working better together.

We're looking for a Quality Engineer to join the Spectacles team Software Engineering Team at Snap!  As a member of the team, you'll be responsible for designing and developing build systems and tooling for operating systems used by the next generation of Snap wearable computing devices such as Spectacles. Working from our Vienna office, you'll be collaborating closely with the Snap Product, Design, and Software teams locally and around the world.

What you’ll do:

• Design, develop, and maintain innovative testing approaches, including automation ensuring all products meet the highest standards of performance and reliability before release.

• Create and maintain detailed documentation of QA processes, test plans, and test cases.

• Test software applications on mobile devices and report critical information to aid in debugging.

• Develop, document, and execute comprehensive test plans. Identify, document, and track bugs using Jira.

• Monitor and triage reports from Jira and Crash Report Tooling.

• Support manual testing of builds to identify regressions.

• Develop lenses in Lens Studio to support manual and automated testing.

• Collaborate closely with the QA team, Developers, Design and Program Managers to resolve issues efficiently.

• Organize and run test sessions in the Vienna office with the local team.

• Identify areas for process and product improvement, providing recommendations and driving initiatives to enhance product quality.

• Manage and prioritize multiple projects, ensuring timely and successful execution of QA deliverables.

• Regularly use the products to continuously improve test coverage and maintain stability.

• Collaborate with the team to set up and troubleshoot test issues in the device lab locally and around the world.

Knowledge, Skills & Abilities:

• Strong debugging, tracing, and bisecting skills.

• Excellent verbal and written communication skills.

• High attention to detail and excellent interpersonal skills.

• Team player with strong communication and customer-focused skills.

• Knowledge of IoT, consumer/networking electronics implementing BLE and WiFi.

• Proven track record of designing and implementing test cases at the application and system level, integrating them into an automated test infrastructure.

• Ability to thrive in uncertain, early prototype stages of a project.

• Natural curiosity for products, new technology, and innovation.
   

Minimum Qualifications:

• Bachelor’s degree in a technical field such as computer science or equivalent experience.

• 3+ years of industry experience in quality assurance.

• Experience with Python, C/C++, Java, or other scripting languages for writing and maintaining automation and unit tests.

• Proficiency with QA tools (e.g. Jira / Git), and familiarity with common development environments.

Preferred Qualifications:

• Experience designing, implementing, executing, and supporting stress and load testing against hardware devices, UI, and Cloud.

• Familiarity with agile test tools and methodologies 

• Demonstrated ability to utilize current AI tools to enhance efficiency and foster innovative problem-solving.

• Experience testing IoT devices running Android.

• Passion for identifying and classifying issues to improve quality.

• Strong passion for creativity and solving cutting-edge industry problems.

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!