QA Automation Technical Manager, Embedded Video AI

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewMotorola Solution’s Video Division is defining the future of the security industry through innovative end-to-end-solutions. We’re changing the landscape of the surveillance industry through advanced award-winning AI based surveillance systems. Artificial Intelligence is transforming the world and our team is advancing the field as it applies to the surveillance industry. We are proud to be industry leaders in video analytics with products like Appearance Search and Unusual Motion Detection along with our recently launched cloud service platform.
Job Description

We are seeking a highly skilled and detail-oriented Quality Assurance Automation Technical Manager who can lead our Vietnam embedded automation team.

The ideal candidate is passionate about leading employees to success, as well as leading successful deployments of commercial systems for the benefit of our customers. 

The Quality Assurance Automation manager will be responsible for leading the team, and hands-on participation in the quality assurance activities for our Embedded AI platform that is the core intelligence of our security surveillance cameras, appliances, and cloud services. This manager will drive our releases, ensure smooth and timely deployment of new features and bug fixes, and lead a team of quality engineers to maintain the test automation framework and overall product quality.  

This individual will collaborate with cross-functional teams, including software and firmware engineers, quality testers, automation test engineers, product managers, and field support technicians, to ensure successful software releases that meet Motorola Solutions quality standards and customer expectations.

Key Responsibilities

• Manage a small team of Quality assurance engineers and technicians.

• Ensure that the Motorola Solutions Embedded AI group produces the highest quality, smartest, easiest to use products in the surveillance industry.

• Lead the design & implementation of a quality evaluation pipeline, workflows, and reporting service for automatically testing IoT devices code prior to release.

• Develop and implement a comprehensive quality assurance strategy to ensure the reliability and performance of our edge-based video surveillance cameras and cloud-based services.

• Execute quality assurance testing strategies for OTA firmware releases for cameras and appliances 

• Work with the quality team to develop an exhaustive test approach, including pass fail metrics, real and synthetic video datasets, and automation as part of a comprehensive test suite for each new feature.

• Liaison with product management, embedded software developers, algorithm developers, data scientists, and user interface engineers to define system requirements and use-cases for each new analytics feature.

• Coordinate with software development teams to define release scope, objectives, and timelines.

• Develop and maintain quality metrics, reports, and documentation to track and communicate product quality improvements.

• Analyze test results, identify trends, and provide recommendations for process improvements.

• Stay up-to-date with industry best practices and emerging technologies related to quality assurance and AI-based video surveillance systems.

• Improve our cross-team software escalation process, ensuring timely resolution of critical quality issues and effective communication with stakeholders.

• Identify and close testing holes in current test processes and automation

• Create and execute test plans, test cases, and test scripts for both manual and automated testing.

• Conduct off-site outdoor field testing of analytics features on camera hardware 

#LI-MM8

Basic Requirements

• Bachelor of Science degree in Electrical Engineering, Computer Engineering, Computer Science, Robotics, Physics, or equivalent experience from a technical engineering discipline.

• Experience leading a small team, evaluating performance and managing direct reports successfully.

• 7+ years of experience in quality assurance, with at least 3 years in a leadership or managerial role overseeing a team of quality automation engineers.

• Proven experience in designing, implementing, and managing comprehensive quality assurance strategies and automation frameworks for complex software and hardware systems.

• Expertise in developing and authoring C++, Python and Javascript automation software to test individual software components, web-enabled embedded hardware, IoT, and/or Robotics.

• Strong background in cloud-connected applications with platforms such as AWS, Azure, and Google Cloud, and integrating automated tests within CI/CD pipelines.

• Demonstrated ability to lead and mentor a team, fostering a culture of quality, innovation, and continuous improvement.

• Excellent communication, collaboration, and interpersonal skills, with the ability to effectively engage with technical and non-technical stakeholders across all levels of the organization.

• Experience with AI, machine learning, and computer vision technologies, and their application in quality assurance.

• Ability to troubleshoot complex technical issues, think critically, and drive timely resolution of critical quality issues.

• Highly organized, creative, and curious, with the ability to multi-task and thrive in an autonomous, empowering, and exciting environment.

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced

Referral Payment PlanNo

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.