Project Operations Support Specialist

Posted 2 Days Ago
4 Locations
Remote
Junior
Financial Services
The Role
The Project Operations Support Specialist will support daily operations, manage partner relationships, identify operational gaps, collaborate with Business Development teams, and perform basic data analysis related to the on/off-ramps program. The role also involves writing and publishing product documents and announcements.
Summary Generated by Built In

Our Vision 

As one of the world’s top 10 (and rising🚀) digital asset exchanges, we provide a best- in-class experience in trading, security, and blockchain product innovation. 

We aim to democratize access to the markets for all, making it possible for the most recent and promising cryptocurrency projects to be listed and traded safely and securely. Are you excited to join a decentralizing force in the world? 

What you will be doing

  • Support daily operation activities – e.g. onboarding, marketing activities, expansion, and problem-solving.
  • Build and improve sustainable relationships with partners.
  • Identify potential operational gaps with internal and external stakeholders.
  • Work closely with BD teams for better operation outcomes.
  • Perform basic data analysis related to the on/off-ramps program.
  • Write and publish announcements and other product documents.

What we are looking for

  • Bachelor's degree or above.
  • Fluent in English listening, speaking, reading, and writing.
  • 1-3+ years of experience in operations.
  • Proactive work attitude, problem-solving skills, adaptability, and team spirit.
  • Knowledge of data analysis preferred.
  • International education or work experience is preferred; finance related background is preferred.
  • Experience in crypto or payment industry preferred.

We are 

A values-based culture that trusts your knowledge, vision, and autonomy, we focus on taking the best products and campaigns to wow our customers and bring the freedom of decentralization to every part of the world. 

Integrity, insight, innovation, purpose and cooperation are inscribed within our culture. At Gate, we are committed to GateStyles and we are looking for candidates who also exhibit the same values. 


Gate.io, founded in 2013, is one of the pioneering cryptocurrency exchanges and offers services worldwide related to the trading of multiple leading digital assets. With millions of registered users, it is considered one of the safest and most reliable global cryptocurrency platforms, consistently ranked among the top 10 cryptocurrency exchanges based on liquidity and trading volume (CoinGecko). Additionally, Gate.io has been verified by Blockchain Transparency. 



The Company
357 Employees
Remote Workplace
Year Founded: 2013

What We Do

Our mission is to serve the blockchain industry by providing secure and reliable products & services to consumers and companies around the world. Transparency, security & integrity are our main values. The "Gate ecosystem" consists of Wallet.io, HipoDeFi and Gatechain, all of which were created to provide users with a secure, simple and fair trading platform as well as the ability to safeguard assets and trading information. Currently, we provide trade, investment, and digital wallet services for more than 300 digital assets. We offer high-quality services for millions of users from over 130 countries.

Similar Jobs

Block Logo Block

Customer Support Specialist | カスタマーサポートスペシャリスト

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Remote
Hybrid
Tokyo, JPN
12000 Employees

Square Logo Square

Customer Support Specialist | カスタマーサポートスペシャリスト

eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Remote
Hybrid
Tokyo, JPN
12000 Employees

GitLab Logo GitLab

Intermediate IT Helpdesk Analyst

Cloud • Security • Software • Cybersecurity • Automation
Easy Apply
Remote
4 Locations
2050 Employees

Fivetran Logo Fivetran

Customer Support Engineer II

Big Data • Cloud • Software • Database
Remote
Hybrid
3 Locations
1200 Employees

Similar Companies Hiring

Capco Thumbnail
Professional Services • Generative AI • Fintech • Financial Services • Energy • Cybersecurity • Consulting
London, GB
6000 Employees
CSC Thumbnail
Software • Legal Tech • Fintech • Financial Services • Data Privacy • Cybersecurity
Wilmington, DE
8000 Employees
iCapital Thumbnail
Fintech • Financial Services
New York, NY
1500 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account