Project Manager - A26052

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

An experienced Project Manager to oversee critical contract management and system operations functions.

Contract Management:

• Take ownership over contract lifecycle ensuring seamless continuity of services through proactive contract renewal management. This includes developing and maintaining renewal timelines, coordinating with legal and procurement teams, and ensuring all contractual obligations are met within specified timeframes
• Provide proactive regular monitoring and reporting of contract performance, including the preparation of comprehensive progress updates for senior management and stakeholder
• Review all contract-related documentation to ensure compliance with internal governance frameworks and requirements, conducting thorough assessments of vendor deliverables against contractual specifications
• Lead tender process for replacement contracts, including preparation of tender documentation, evaluation of proposals, and recommendation of preferred vendors
• Comprehensive vendor management, which includes performance monitoring, relationship management, issue resolution, and ensuring vendors meet their contractual commitments

Systems Operations:

• Oversee day-to-day operations and vendor management for 2 systems to ensure optimal performance and user satisfaction. This includes monitoring and managing problem/incident ticket management to ensure that all issues are resolved within established Service Level Agreements (SLAs), tracking performance metrics, and implementing process improvements where necessary
• Coordination of system enhancements and updates, ensuring timely releases of planned service/change requests and minimise operational disruptions through thorough planning and stakeholder communication.
• Budget management which includes monitoring expenditure against allocated budgets, forecasting future costs, provide regular financial reports
• Coordinate with internal technical teams, cross-functional project team teams, external vendors and partners to address issues promptly and maintain service availability targets
• Manage audit processes (including preparation for audits, coordination with auditors, and implementation of audit recommendations to maintain compliance standards.
• Conduct risk assessment, mitigation planning and recommendations on issue resolution
• Manage project scope, timeline, budget, and quality deliverables with timely progress reporting to management teams

What are we looking for?

• 8 years of project management experience in government/public sector
• Proven experience managing critical systems and operations
• In-depth knowledge of Government IM8 policies and compliance frameworks preferred
• Experience with AWS or GCC cloud infrastructure management
• Background in managing internet-facing eServices
• Experience with government digital transformation initiatives preferred 
• Experience with gateway integrations for systems (e.g. authentication gateway, payment gateway, API gateway between digital services and gateway providers)
• PMP, CITPM, or equivalent project management certification preferred
• Strong stakeholder management and communication skills
• Experience with contract management and procurement
• Proven track record in budget management and resource planning
• Risk management and change management expertise
• Strong vendor management and contract oversight capabilities
• Security-focused mindset with remediation experience
• Independent worker with strong self-help and research skills
• Excellent leadership and team coordination abilities
• Strong analytical and Solution-oriented thinking with the ability to identify viable, practical solutions to complex problems
• Sound judgement in decision-making and day-to-day operations
• Clear communication and articulation skills to effectively present ideas, solutions, and recommendations to stakeholders at all levels
• Must be comfortable working in fast-paced, mission-critical environment
• Ability to work independently with minimal supervision
• Strong commitment to maintaining system availability and performance
• Experience with vendor management and contract management processes

What do we offer in return?

• Fun working environment
• Employee Wellness Program
• To work in Singapore Government Agencies projects
• We provide structured development framework and growth opportunities. (We are a “SHRI 2025 Gold winner” in “Learning & Development; Coaching & Mentoring”)

Why you'll love working with us?

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. We believe your success is our success.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.