Provide hands-on production support and SRE for front-office trading platforms (single-dealer FX, digital FX, e-trading). Monitor system health, manage incidents, drive automation and observability, collaborate with platform and business stakeholders, and support cloud initiatives and rollouts.
Join us as a Production Specialist – Front Office
- We’re looking for an experienced Production Specialist to support production management across our front office platforms, ensuring stability, availability and resilience in line with business expectations
- This is a highly collaborative and fast-paced role which will see you working closely with global platform and domain stakeholders to ensure the robustness and resilience of the platform
- In this hands-on role, you’ll be supporting the bank’s single dealer platform, Digital FX platforms and our e-Trading platforms
What you’ll do
This will be a dynamic front office facing role within our trading environment, requiring collaboration as part of a global follow-the-sun support model starting with Singapore at 6am SGT. You’ll be working on the trading floor directly interacting with Trading and Sales solving time-sensitive technical and business issues
You’ll also be:
- Supporting incident and problem management, ensuring production stability meets the appropriate quality standards
- Supporting delivery of application management and application support along with any requested local business enhancements
- Proactively monitoring the system health before APAC business start to help with early detection and response to limit business impact
- Working as hands-on SRE to drive automation, toil reduction, observability and other strategic initiatives
- Collaborating with platform teams to understand the upcoming changes, helping with rolling-out of those changes including on weekends
- Contribute to our Cloud journey
- Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback
- Leading business delivery in the region/global by working actively with the front office business, understanding and analysing business requirements and delivery
- Expected to work in the office at least three times per week
The skills you'll need
- At least 10 years of hands-on experience supporting trading platforms with understanding of complex trading platforms including electronic trading
- 5+ years experience of working on the trading floor closely with front office
- Hands-on experience of supporting Client facing FX Single dealer platform and Digital FX Trading business
- Exposure of working with low-latency electronic trading systems
- Excellent coding/scripting skills using Python, Java, SQL
- Excellent automation and troubleshooting skills across UNIX and Windows platforms
- Hands-on experience of observability using tools such as OpenTelemetry, Grafana, Corvil, Splunk, Geneos etc
- Hands-on experience of new and emerging technologies such as: Cloud and Artificial Intelligence
- Experience in FX/FI Markets: pricing, trading, risk management. With understanding of products such as Spot, Fwd, Options and NDF’s in FX and Bonds/Swaps in FI
- Excellent interpersonal and communication skills with ability to present complex information in a clear and concise manner
Desirable
- Technical certifications in areas such GCP, RPA, Python etc
- Excellent customer relationship and influencing skills and experience in creating strong partnerships with key stakeholders across all levels of an organisation
Hours
40Job Posting Closing Date:
24/08/2026Similar Jobs
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