Drive innovation in product management, collaborate with teams, and optimize products based on user feedback. Focus on Kafka architecture and analytics.
Job Description
Are you ready to drive innovation in product management within the Acquisition & Enablement Platforms ? Join us to leverage your expertise in product development and optimization, supported by user research and customer feedback, to create innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
As a Product Manager within the Acquisition & Enablement Platforms team, you will lead our development teams in defining and refining product backlogs, influencing problem-solving approaches, and delivering impactful solutions. You will focus on understanding customer needs, leveraging your advanced knowledge of product development, design, and data analytics. You will be a self-starter, comfortable building new technology, interacting with customers, and ensuring all work is built as expected. You will play a significant role in automating product features and building a self-service enablement platform, facilitating growth across all customers.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
Are you ready to drive innovation in product management within the Acquisition & Enablement Platforms ? Join us to leverage your expertise in product development and optimization, supported by user research and customer feedback, to create innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
As a Product Manager within the Acquisition & Enablement Platforms team, you will lead our development teams in defining and refining product backlogs, influencing problem-solving approaches, and delivering impactful solutions. You will focus on understanding customer needs, leveraging your advanced knowledge of product development, design, and data analytics. You will be a self-starter, comfortable building new technology, interacting with customers, and ensuring all work is built as expected. You will play a significant role in automating product features and building a self-service enablement platform, facilitating growth across all customers.
Job responsibilities
- Partner with the Product Manager to identify new product opportunities reflecting current and future customer and market needs.
- Plan for upstream and downstream implications of new product features on the overall product experience.
- Leverage knowledge around Kafka events to define innovative solutions promoting self-service and automation.
- Maintain a deep understanding of Kafka event-based architecture in the account opening context.
- Analyze, track, and evaluate product metrics, including work to time, cost, and quality targets.
- Write requirements, epics, and user stories to support product development.
- Communicate effectively and frequently, sharing the product vision with partners and stakeholders.
- Be a center for knowledge, connecting curiosity and knowledge to teams that can effect change.
- Be a Technical and Customer Problem Solver, understanding functional and business use cases and applying innovative solutions.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area.
- Possess proficient knowledge of the product development life cycle and expertise in agile methodologies.
- Demonstrate working experience and deep understanding of subjects like Kafka topics, schemas, topics, metadata, and lifecycle management using events.
- Have experience in tools like schema registry, Kafka streams, event-driven architecture, and ecosystem tools.
- Lead product life cycle activities including discovery and requirements definition.
- Develop knowledge of data analytics and data literacy.
- Exhibit natural curiosity, troubleshooting, and service interaction.
- Prove ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
Preferred qualifications, capabilities, and skills
- Demonstrate prior experience working in a highly matrixed, complex organization.
- Engage in product management, problem solving, and platform products.
- Possess data management capabilities and experience with tools like Splunk and Adobe Analytics.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
Top Skills
Adobe Analytics
Kafka
Splunk
JPMorganChase Singapore Office
One@Changi City, Changi Business Park Central 1, Singapore, 486036
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