As a Product Manager at Fam, you will manage payment experiences, optimize flows, and collaborate with various teams to innovate fintech products.
About Fam (previously FamPay)
Fam is India's first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard. We are on a mission to raise a new, financially aware generation, and drive 250 million+ youngest users in India to kickstart their financial journey super early in their life.
Founded in 2019 by IIT Roorkee alumni, Fam is backed by some of the most respected investors around the world like Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital) India, Venture Highway, Global Founder’s Capital and the likes of Kunal Shah, Amrish Rao as angel investors.
About this Role
Can you make us a product offer we can't refuse? Then join us to be the godfather of some of the most innovative products in the Indian fintech industry. When the mission is to become the most loved application among India's digital-native young cohort, we cannot afford a product that's not better than the world's best.
As a Product Manager at Fam, you get to create and manage product innovations that the country is seeing for the first time. From the first numberless card in India to the only payments app for teens, you would be required to build upon and build from scratch every day.
If you think you can create products for some of the smartest and youngest users, you are in the right place!
On the Job
- Understand user pain points and payment behavior deeply to make product decisions
- Own and drive the end-to-end product roadmap for payment experiences on FamApp
- Manage all payment flows on FamApp - UPI, Card, wallet, BBPS, gift cards, etc
- Improve success rates, optimize speed, and create transparency across all payment journeys
- Collaborate with external PSPs, banks, and partners to ensure robust systems and uptime
- Stay in sync with RBI and NPCI and ensure FamApp is always compliant
- Work closely with Engineering, Reconciliation, Operations, Risk and Fraud, Design, and Analytics teams to ship fast, iterate, and scale
Must-haves (Min. qualifications)
- 5+ years of experience in product management, with at least 2 years working directly on UPI payments
- Experience handling payment systems at scale (10 M+ transactions/month)
- Prior experience in consumer-facing fintechs or digital-first banks.
- Strong understanding of UPI architecture and payment lifecycles
- Comfortable working with engineers, and have an understanding of APIs, webhooks, etc.
- Ability to manage complex stakeholder environments — from internal teams to banks, PSPs, and vendors.
- Strong first-principle thinking with high ownership and accountability
Good to have
- If you have experience with Fraud & Risk Management systems, Wallets and Reconciliation processes
- Exposure to NPCI compliance requirements and managing bank partnerships.
- Familiarity with compliance regulations relevant to UPI and digital payments.
- Experience hiring and managing cross-functional teams
Why join us?
- Collaborate directly with the founder, founding team and the head of product
- Work on one of the most loved fintech products for India’s next generation
- Ownership and freedom to drive high-impact initiatives in a fast-paced setup
- Collaborate with a high-energy, mission-driven team across product, design, and engineering
- Collaborating directly with Anchit (Founding Team - Head, Product and Design) to drive Fam’s payment product strategy, optimize payment flows, and enhance transaction experiences.
Perks That Go Beyond the Paycheck
• Relocation assistance to make your move seamless.
• Free office meals (lunch & dinner).
• Generous leave policy, including birthday leave, period leave, paternity and maternity support, and more.
• Salary advance and loan policies for any financial help.
• Quarterly rewards and recognition programs, and a referral program with great incentives.
• Access the latest gadgets and tools.
• Comprehensive health insurance for you and your family, mental health support.
• Tax benefits with options like food coupons, phone allowances, car/device leasing.
• Retirement perks like PF contribution, leave encashment and gratuity.
Here’s all the tea on FamApp ☕️
FamApp focuses on financial inclusion of the next generation by providing UPI & card payments to everyone above 11 years old. Our flagship Spending Account, FamX, seamlessly integrates UPI and card payments, enabling users to manage, save, and learn about their finances effortlessly.
Revolutionizing Payments and FinTech
FamApp has enabled 10 million+ users to make UPI and card payments across India, removing the inconvenience of carrying cash everywhere. Users get to customise their FamX card with doodles, which lets them add a personal touch to their payments.
Trusted by leading investors
We’re proud to be supported by renowned investors like Elevation Capital, Y-Combinator, Peak XV (formerly Sequoia Capital India), Venture Highway, Global Founder’s Capital, and esteemed angels Kunal Shah and Amrish Rao.
Join Our Dynamic Team
At Fam, our people-first approach is reflected in our generous leave policies, flexible work schedules, comprehensive health benefits, and free mental health sessions. We don’t mean to brag, but we promise you’ll be surrounded by some of the most fun, talented and passionate people in the startup space.
Want to see what makes life at Fam so awesome? Check out our shenanigans at @lifeatfam 😛
Top Skills
APIs
Payment Architecture
Upi
Webhooks
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