Owns KYC/KYB onboarding, AML, sanctions screening, transaction monitoring, fraud controls, risk rules, case management, and compliance products. Translates regulatory and operational requirements into product flows, business rules, PRDs, API requirements, and workflows. Partners with Compliance, Risk, Operations, Engineering, QA, Data, and external vendors through delivery, testing, launch, and optimization. Uses funnel, approval, rejection, accuracy, workload, and vendor data to improve conversion, compliance, fraud prevention, and operational efficiency.
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
We are looking for a Product Manager – KYC / Compliance / Risk to help build and improve our customer verification, AML, compliance, and risk-control products.
You will work closely with Compliance, Risk Operations, Engineering, QA, Data, and external vendors to translate regulatory and operational requirements into scalable product solutions.
This role is suitable for someone who understands regulated financial products, is comfortable working with complex workflows and edge cases, and can independently drive projects from requirement analysis through production launch and iteration.
Responsibilities
- KYC & Customer Onboarding
- Own and improve KYC/KYB onboarding and verification flows, including data collection, document verification, OCR, liveness checks, automated decisions, manual review, and result handling.
- Design and optimize CDD/EDD, risk tiering, verification rules, retry flows, exception handling, and operational review processes.
- Analyze KYC funnel performance, approval rates, rejection reasons, review time, automation rates, and vendor performance to identify opportunities for improvement.
- Balance customer conversion, verification accuracy, fraud exposure, regulatory requirements, and operational cost.
- Compliance & AML Products
- Work with Compliance and Risk teams to translate AML/CFT, sanctions, transaction monitoring, and regulatory requirements into clear product requirements and system rules.
- Support the development and optimization of compliance capabilities such as: AML / sanctions screening, transaction monitoring, risk scoring and rule engines, case management and investigation workflows, STR/SAR reporting and regulatory reporting, and audit trails and internal compliance tools.
- Design decision logic, exception handling, manual review workflows, and escalation mechanisms for different risk scenarios.
- Risk & Fraud Control
- Support product solutions for fraud and financial-crime risks such as account takeover, scams, mule accounts, identity fraud, and suspicious transaction behavior.
- Work with Data and Risk teams to improve risk rules, alerting, monitoring, and automated decision strategies.
- Use data to evaluate rule effectiveness, false-positive / false-rejection rates, operational workload, and overall risk impact.
- Product Delivery & Integration
- Independently conduct requirement analysis, product design, process mapping, and solution design.
- Write clear PRDs, business rules, user flows, API requirements, acceptance criteria, and edge-case handling.
- Work closely with Engineering and QA throughout development, testing, UAT, launch, and post-launch monitoring.
- Integrate and manage external compliance and identity-verification vendors, including KYC providers, sanctions screening services, and blockchain analytics providers.
- Evaluate vendor solutions based on accuracy, coverage, stability, compliance suitability, user experience, and cost.
Requirements
- 3+ years of Product Management experience, preferably in fintech, payments, digital banking, crypto, financial services, or other regulated industries.
- Hands-on experience with at least one of the following areas: KYC / KYB / identity verification, AML / sanctions screening, transaction monitoring, fraud / risk-control systems, or compliance / case-management platforms.
- Good understanding of KYC and AML concepts, including CDD/EDD, risk-based approaches, screening, manual review, and transaction monitoring.
- Ability to translate ambiguous compliance or operational requirements into structured product flows, system rules, and executable requirements.
- Strong analytical mindset and ability to use funnel, approval, rejection, accuracy, and operational data to diagnose product problems.
- Able to independently drive projects and work effectively with Compliance, Risk, Operations, Engineering, QA, and Data teams.
- Strong attention to detail, especially around system states, decision rules, exception cases, and auditability.
- Strong ownership, communication, execution, and problem-solving skills.
Nice to Have
- Experience in crypto, digital assets, exchanges, cross-border payments, e-wallets, or remittance products.
- Familiarity with regulatory environments such as BSP / AMLC or other financial regulators.
- Experience with KYC vendors such as Sumsub, Jumio, Onfido, Persona, or similar providers.
- Experience with blockchain analytics or transaction-monitoring tools such as Elliptic, Chainalysis, TRM Labs, or similar platforms.
- Knowledge of fraud typologies such as scams, mule accounts, phishing, account takeover, and identity fraud.
- Experience building internal compliance tools, rules engines, workflow systems, or case-management platforms.
- Background in compliance, risk, operations, data analytics, or financial institutions is a plus.
Coins.ph Singapore, Singapore, SGP Office
Singapore, Singapore
Similar Jobs
Financial Services
Evaluate and monitor counterparty exposures across derivatives, futures and options, prime brokerage, clearing, and securities financing. Assess onboarding risk, margin adequacy, collateral, limits, concentrations, and stress metrics. Perform ad hoc analyses, escalate emerging risks, and communicate recommendations to business and credit stakeholders. Develop Python- and data-driven automation and reporting tools, partnering with quantitative research, methodologies, and technology teams to improve exposure analytics and risk management.
Top Skills:
AIAlteryxLarge Language Models (Llms)PythonSQLTableau
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Lead business development for UL's Retail Consumer Products in Europe from Hong Kong. Manage strategic customer relationships, coordinate with sales leadership, develop account strategies, resolve urgent issues, expand services, and drive revenue growth and customer loyalty.
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Manage receipt, distribution, storage, inventory and disposition of lab samples using database software. Ensure sample handling follows quality and accreditation processes, maintain a safe, organized work area, transport samples/equipment between locations, perform periodic inventories, and use forklifts, hand and power tools safely.
Top Skills:
Basic Computer SoftwareDatabase SoftwareDrillsForklift OperationSaws
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
