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Applied Materials

Process Support Engineer (Project Management)

Reposted 12 Hours Ago
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In-Office
Singapore, SGP
Junior
In-Office
Singapore, SGP
Junior
The Process Support Engineer provides customer support, manages semiconductor processes, conducts experiments, analyzes data, troubleshoots issues, and serves as a liaison with stakeholders.
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Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

Singapore,SGP

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits



As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You'll analyze data with statistics and compile reports with high-level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as: Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.

Role Responsibilities

  • Act as the primary customer-facing technical lead, independently driving high-visibility support for global fab operations and resolving complex equipment and process issues

  • Lead cross-functional technical programs across multiple tools or process areas, taking ownership to align scope, milestones, risks, and priorities with customer manufacturing needs

  • Translate customer technical and operational needs into clear execution plans, roadmaps, and prioritized actions, working collaboratively across engineering, account, and business unit teams

  • Translate technical outcomes into measurable customer value, including yield improvement, uptime, cycle time reduction, and cost-of-ownership (CoO)

  • Own end-to-end program governance, independently defining success metrics, decision frameworks, risk management plans, and executive-level updates

  • Proactively identify and manage risks, dependencies, and escalations across tools, processes, and organizations with minimal supervision

  • Work collaboratively across engineering, account, and business unit teams to align priorities, resolve conflicts, and deliver integrated solutions

  • Partner closely with customer teams as an extension of their organization, demonstrating accountability, ownership, and trust through transparent and collaborative execution

Requirements

  • Bachelor’s degree in Chemistry, Physics, Materials Engineering, Electrical Engineering, Optoelectronics, or a related field

  • 3–5 years of experience in semiconductor manufacturing, process engineering, equipment engineering, or fab operations

  • Demonstrated ability to operate as an independent contributor, owning technical programs or cross-functional initiatives in customer-facing or on-site roles

  • Solid understanding of fab operations, qualification flows, and manufacturing constraints in high-volume or advanced-node environments

  • Strong communication and stakeholder management skills, with the ability to influence and drive decisions independently

  • Proven effectiveness working in a matrix environment, balancing autonomy with strong teamwork and collaboration

  • Comfortable operating at the intersection of technology, operations, and business, including prioritization, escalation management, and value discussions

  • Proficient in presentation development and data visualization, including tools such as PowerPoint, Power BI, and Tableau; proficient in English (written and verbal), with additional language skills (e.g., Chinese or Japanese) as a plus

Work Location

  • Based in Singapore (Upper Changi office), with regular interaction across fab, account, and corporate teams

  • Willing to travel quarterly for customer meetings

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 10% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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