At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Why We Have This Role
Our Pre-sales team is passionate about closing experience gaps using our best-in-class SaaS platform, which enables some of the world’s largest organisations to drive action through pre-built experience management (XM) programs that anyone can deploy. As a Principal Solution Engineer on the Partner Center of Excellence, you will empower our partners by elevating their pre-sales capabilities and deepening their XM expertise, ultimately driving mutual revenue growth. You’ll work closely with partner teams, sales leadership, product, and engineering to design and deliver innovative, scalable solutions that showcase the full power of Qualtrics technology.
How You’ll Find Success
- Take initiative to build partner pre-sales skills through enablement, mentoring, and ongoing support.
- Communicate complex technical concepts clearly and influence across multiple teams and stakeholders.
- Translate technical product features into compelling business value.
- Collaborate cross-functionally with product, marketing, and engineering teams.
- Drive adoption of Qualtrics solutions by understanding partner needs and co-developing go-to-market strategies.
- Thrive in dynamic environments with a continuous improvement mindset.
- Build strong relationships as a trusted strategic stakeholder within partner organisations.
How You’ll Grow
- Progress through a structured promotion process with clear milestones.
- Engage in Career Action Planning with your manager for ongoing development.
- Access internal mobility opportunities within Qualtrics.
- Deepen your domain expertise in XM and SaaS solutions.
- Expand your leadership and solution architecture skills by working on innovative co-development projects.
Things You’ll Do
- Provide expert pre-sales technical support through demos, presentations, and pilot implementations tailored for partner and strategic accounts.
- Build and deliver training programs to elevate partner sales teams’ product knowledge and demo capabilities.
- Drive adoption of Qualtrics products within partner organisations and strategic joint accounts, increasing solution footprint.
- Collaborate closely with product management and engineering to influence product roadmap based on partner and market feedback.
- Design and present advanced Qualtrics solutions, incorporating third-party complementary services, highlighting future product direction.
- Stay ahead of industry trends, competitor offerings, and evolving XM requirements to position Qualtrics as a market leader.
What We’re Looking For On Your Resume
- 8+ years of sales or technical experience with SaaS/cloud software, engaging with C-level and VP buyers.
- Strong ability to explain SaaS architecture including security, APIs, SLAs, and integration protocols.
- Proven experience enabling and mentoring partner or sales teams to close deals and hit revenue targets.
- Skilled at architecting solutions that solve complex customer challenges and uncover business drivers.
- Excellent verbal and written communication skills, with experience in needs analysis and closing techniques.
- Comfortable working in fast-paced, ambiguous environments wearing multiple hats.
- Undergraduate degree in quantitative or business-related fields (e.g., Computer Science, Marketing, Business).
- Qualtrics certification preferred.
- Willingness to travel up to 25%.
- Bonus: Experience with HTML, CSS, JavaScript, SQL, and prior work in customer or employee experience software.
What You Should Know About This Team
- Collaborative and supportive with a strong desire to learn and innovate.
- Mission-driven to help sales teams confidently demonstrate Qualtrics value and impact customer success.
- Thrive in a fast-changing environment where creativity and adaptability are prized.
- High-performing team culture focused on career development and growth.
Our Team’s Favourite Perks and Benefits
- Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
- Qualtrics Experience Program - SGD 2,400 for an experience of your choosing (eligible after a year)
- Wellness Reimbursement Program - SGD 1600 annually (SGD 400/quarter) for wellness related activities
- We take pride in our office design aiming at cultivating creativity from our rooftop views to an open and collaborative work space
- On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our offices
- We believe in sharing Qualtrics success which is part of the compensation for all employees
Top Skills
Qualtrics Singapore Office
Qualtrics Singapore Office Office
8 Marina View, Asia Square Tower 1, Level 43, Singapore, 018960
