Principal Coordinator, Payroll

Principal Coordinator, Payroll
Summary:
We are seeking a highly motivated and experienced Principal HR Coordinator to join our dynamic Payroll team. In this role, you will perform a wide variety of payroll activities, working closely with Capital One Associates to answer their pay questions and resolve any issues with a key focus on associate experience. You will be responsible for updating key transactions into the HR or payroll processing system, processing retroactive payments, calculating final pay, posting and reconciling payroll, correcting errors, conducting audits, and preparing reports.
Responsibilities

• Perform daily tasks related to payroll processing including, but not limited to, new hire information entry, W4 entry, processing of overpayments, terminations, retroactive payments, payroll adjustments, reconciliations, and stop payments.
• Ability to complete a gross pay to net pay payroll calculation outside of the payroll system and explain to Associates with questions about their pay.
• Ability to format files to be interfaced into Payroll System.
• Perform reconciliations of payroll, benefit and deduction transactions.
• Review payroll system output for errors and make necessary corrections in the system.
• Assist other Capital One HR Partners as required, to resolve errors and maintain or update accurate information in the payroll system.
• Assist the Tier I contact center representatives in handling and following up on inquiries related to pay and benefits:
  
  • Provide additional information and guidance to associates with questions concerning their pay.
  • Handle telephone calls and inquiries requiring detailed knowledge about the end-to-end payroll process at Capital One.
• Perform a variety of regularly scheduled and ad-hoc audits of the payroll data to maintain compliance with established standards.
• Assist in year-end W2 reporting and preparation.
• Perform other duties as assigned.
• Regular attendance is required to be successful in this role and overtime may be required as business needs dictate.
• Basic understanding of the gross to net calculation inclusive of OT calculations.
• Familiarity with pay and benefit programs.
• Demonstrated customer service skills, attention to detail, and decision-making skills.
• Excellent written and verbal communication.

Basic Qualifications / Experience:

• High School Diploma, GED or equivalent certification
• At least 1 year of accounting, payroll, or benefits experience or a combination of all three

Preferred Qualifications / Experience:

• Associate degree
• Professional certification: FPC or CPP.
• At least 1 year of experience in Google Suite.
• 2+ or more years of accounting experience or 2+ years of payroll experience or 2+ years of benefits experience or a combination of all three.
• 1+ year of experience with Workday HR System.
• 1+ year of experience with case management systems

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Richmond, VA: $56,800 - $64,800 for Principal HR Coordinator
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).