Lead global client experience initiatives and drive improvements in client and business outcomes using advanced data analytics expertise. Oversee analysis, define data quality standards, and champion data-driven strategies across operations. Manage project timelines and mentor team members.
Job Description
This is a unique opportunity to lead global client experience initiatives within the Prime Financial Services business.
As an Analytics Vice President within Prime Financial Services Operations, you will leverage your advanced data analytics expertise to drive measurable improvements in client and business outcomes. You will play a pivotal role in shaping the strategy and vision for the PFSO business, determining strategic platform enhancements and digital solutions to maintain our competitive edge and appeal to our client base. You will also oversee multiple initiatives, from client deep dives to advanced data modeling, and will regularly present findings and recommendations to senior business and technical stakeholders.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
This is a unique opportunity to lead global client experience initiatives within the Prime Financial Services business.
As an Analytics Vice President within Prime Financial Services Operations, you will leverage your advanced data analytics expertise to drive measurable improvements in client and business outcomes. You will play a pivotal role in shaping the strategy and vision for the PFSO business, determining strategic platform enhancements and digital solutions to maintain our competitive edge and appeal to our client base. You will also oversee multiple initiatives, from client deep dives to advanced data modeling, and will regularly present findings and recommendations to senior business and technical stakeholders.
Job responsibilities
- Lead collaboration with business and technical stakeholders to identify and prioritize data needs
- Oversee analysis of data sources, mapping and sourcing data inputs to support business objectives
- Use data-driven insights to tell compelling stories, identifying trends and patterns that inform business and operational strategies
- Define, implement, and govern data quality rules and frameworks
- Partner with technology teams to ensure secure and controlled access to data
- Champion a data-driven mindset across BAU operations, leading forums and discussions to drive change
- Oversee cross-functional project delivery, ensuring alignment with business goals
- Manage project timelines, deliverables, and resource allocation
- Leverage GenAI and other advanced technologies for solution design and process optimization
- Mentor and develop team members, fostering a culture of innovation and continuous improvement
Required qualifications, capabilities, and skills
- Minimum of 8 years' experience in the Financial Industry
- Bachelor's Degree in Finance, Technology, or a related discipline
- Proven track record in leading end-to-end data modeling and analytics projects
- Demonstrated ability to deliver high-quality, timely solutions with direct client impact
- Strong entrepreneurial spirit and ability to structure and solve complex problems independently
- Exceptional verbal and written communication skills; comfortable partnering with colleagues across geographies and functions
- Collaborative leadership style with a focus on team development and stakeholder engagement
Preferred qualifications, capabilities, and skills
- Proficiency in innovative tools such as Alteryx, Xceptor, UIPath, Tableau
- Familiarity with Python/R
- Experience with GenAI and other emerging technologies
- Deep financial markets knowledge; experience with Futures & Options, FXPB, OTCPB, Prime Swap, Prime Cash
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Top Skills
Alteryx
Python
R
Tableau
Uipath
Xceptor
JPMorganChase Singapore Office
One@Changi City, Changi Business Park Central 1, Singapore, 486036
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