Capco Logo

Capco

PM - Channels Contact Center Automation

Reposted 2 Days Ago
Remote or Hybrid
Hiring Remotely in India
Senior level
Remote or Hybrid
Hiring Remotely in India
Senior level
Lead PM with expertise in Channels and Contact Center automation, managing large transformation projects, and ensuring program governance and benefits assurance.
The summary above was generated by AI

Job Title: PM- Digital Transformations

 About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Locations - Pune / Bangalore / Hyderabad

Experience: 8-15 Years

Notice period –Immediate

L1 Interview –Project/Program Manager skills + Banking Domain + Channels and Contact center automation

Please see JD below:

  • Lead PM with strong experience in Channels and Contact centre automation.
  • Has strong and in-depth understanding of Program Governance & Benefits quantification and assurance
  • Managing large and complex transformation delivery engagements as a Senior Project/Program Manager
  • Good knowledge and handling of project and program management methodology and techniques.
  • Experience in managing multi country/market engagements
  • Should have extensive experience with Agile led delivery
  • Managing risks and issues and taking corrective measurements.
  • Coordinating the projects and their interdependencies.
  • Strong leadership and management skills.

Top Skills

Agile
Program Governance
Project Management Methodologies

Capco Singapore, Singapore, SGP Office

One George Street, 1 George Street #15-06, Singapore, Singapore, 049145

Similar Jobs at Capco

4 Hours Ago
Remote or Hybrid
India
Senior level
Senior level
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
The Data Engineer will work on GCP services and handle big data through ETL processes, employing strong problem-solving skills and analytical abilities.
Top Skills: BigtableCloud FunctionsCloud RunDatastoreGCPJavaPysparkPythonSpannerSQL
6 Hours Ago
Remote or Hybrid
India
Internship
Internship
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
The HR Ops Intern will manage onboarding processes, maintain documentation, support induction sessions, and address employee queries, ensuring a seamless experience for new hires.
Top Skills: ExcelMicrosoft OutlookMicrosoft Word
3 Days Ago
Remote or Hybrid
India
Expert/Leader
Expert/Leader
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
The role involves monitoring and managing the Daily Balance Sheet and RWA Dashboard, providing analytics for capital resilience and efficiency enhancements. Key responsibilities include addressing balance sheet discrepancies, improving reporting processes, and supporting initiatives to increase shareholder returns.
Top Skills: QlikRctSaracenTm1

What you need to know about the Singapore Tech Scene

The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account