Order Fulfilment Intern

Posted 11 Hours Ago
Be an Early Applicant
Singapore
1 Years Experience
Gaming • Hardware
The Role
Assist in day-to-day order fulfillment operations at Razer, ensuring timely processing of orders, accurate shipment records, and smooth communication with stakeholders. Learn inventory control, picking and packing procedures, and customer interaction skills. Ideal for fresh graduates or undergraduates majoring in supply chain management.
Summary Generated by Built In

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Assisting in Day-to-Day operation

Razer is looking for an Order Fulfilment Intern to join our team! The order fulfillment intern will play an integral role in fulfilling orders efficiently and ensuring that customers' needs are satisfied without putting additional strain on the current workforce, thereby contributing to the smooth operations in Razer’s fast-paced environment.

Responsibilities:

  • Process and ensure all POs are fulfilled within stipulated time.

  • Responsible for ensuring all shipments were delivered and closed on time.

  • Responsible for keeping up-to-date shipment records with the highest level of data accuracy.

  • Responsible for working/liaising with warehouse(s) and/or service provider(s) regarding all shipping operations pertaining to order fulfillment.

  • Responsible for establishing good working relationships with internal/external stakeholders in regard to the fulfilment operations as assigned. (Support RAP Fulfillment Operations)

  • Process and pulling of reports for checking and analysing.

Learning Objectives:

  • Learn to prioritize and process customer orders accurately and efficiently while adhering to designated timelines and service level agreements.

  • Acquire skills in inventory control, maintaining accurate inventory records to prevent over allocations to shipments.

  • Familiarize oneself with picking and packing procedures, including proper packaging techniques and labeling requirements to ensure safe and secure delivery of orders.

  • Understand the logistics involved in order shipment, including selecting appropriate shipping methods, preparing shipping documents, and coordinating with logistics partners.

  • Develop communication skills by interacting with customers via email, phone, or chat to provide order updates, address inquiries, and resolve any issues or concerns promptly and professionally.

  • Identify and resolve common order fulfillment challenges, such as inventory discrepancies, shipping delays, or order errors

Candidate Requirements

  • Able to commit full time from Jan 2025 - Jun 2025 for optimal learning exposure

  • Fresh Graduate or Undergraduate majoring in supply chain is preferred

  • Proficient in Excel

  • Fast learner

  • Proactive and independent worker

Razer, a place to do great work. Be phenomenal, join us!

Pre-Requisites :

Are you game?

Top Skills

Excel
The Company
1,383 Employees
On-site Workplace
Year Founded: 2005

What We Do

Razer™ is the world’s leading lifestyle brand for gamers.

The triple-headed snake trademark of Razer is one of the most recognized logos in the global gaming and esports communities.

With a fan base that spans every continent, the company has designed and built the world’s largest gamer-focused ecosystem of hardware, software and services.

Razer’s award-winning hardware includes high-performance gaming peripherals and Blade gaming laptops. Razer’s software platform, with over 70 million users, includes Razer Synapse (an Internet of Things platform), Razer Chroma™ (a proprietary RGB lighting technology system), and Razer Cortex (a game optimizer and launcher).

In services, Razer Gold is one of the world’s largest virtual credit services for gamers, and Razer Fintech is one of the largest online-to-offline digital payment networks in SE Asia.

Founded in 2005 and dual-headquartered in Irvine and Singapore, Razer has 18 offices worldwide and is recognized as the leading brand for gamers in the USA, Europe and China. Razer is listed on the Hong Kong Stock Exchange (Stock Code: 1337).

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