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Razer

Order Fulfilment (Global e-Commerce) Intern

Posted 5 Days Ago
Be an Early Applicant
Singapore
Internship
Singapore
Internship
The Order Fulfilment Intern will manage order processing, inventory management, and customer service, ensuring smooth operations. Responsibilities include tracking orders, performing inventory reconciliations, and communicating with customers.
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Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Job Summary

As an Order Fulfilment Intern, you will gain hands-on experience in order processing, inventory management, and customer service to ensure smooth operations in our fast-paced environment.

Key Responsibilities

  • Monitor the order tracking process and ensure order are processed in accordance with fulfilment SOP

  • Perform replenishment shipment to regional warehouse(s) in accordance to inventory replenishment strategy

  • Perform sales & marketing / support & replacement shipments to partners or end consumers

  • Review and perform order rectification prior to shipment status

  • Respond to issues ticketing systems pertaining to order related queries

  • Responsible for SAP inventory reconciliation against warehouse(s)

  • Manage return merchandise in warehouse(s)

  • Establish, monitor and manage service providers to ensure resource optimization in various aspects

  • Co-ordinate with relevant parties on excess and obsolescence inventory dispositions to minimize company’s risk

  • Maintain and manage data for periodic metric reporting to the Management team

What You’ll Learn

  • Learn to prioritize and process customer orders accurately and efficiently while adhering to designated timelines and service level agreements.

  • Acquire skills in inventory control, maintaining accurate inventory records to prevent over allocations to shipments.

  • Familiarize oneself with picking and packing procedures, including proper packaging techniques and labelling requirements to ensure safe and secure delivery of orders.

  • Understand the logistics involved in order shipment, including selecting appropriate shipping methods, preparing shipping documents, and coordinating with logistics partners.

  • Develop communication skills by interacting with customers via email, phone, or chat to provide order updates, address inquiries, and resolve any issues or concerns promptly and professionally.

  • Identify and resolve common order fulfilment challenges, such as inventory discrepancies, shipping delays, or order errors

Who We’re Looking For

  • Fresh Graduate or Undergraduate majoring in supply chain is preferred

  • Proficient in Excel

  • Fast learner, proactive and independent

  • Able to commit full-time, 6 months from Jun 2025 – Dec 2025.
     

If you have always been up for a real challenge – join us. Are you game?

Pre-Requisites :

Are you game?

Top Skills

Excel
SAP

Razer Singapore Office

1 One-north Cres, Singapore, 138538

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