Operations Automation Analyst

Job Description
Imagine shaping your future and unleashing your potential in a role to transform raw data into innovative solutions. Be at the forefront, collaborating with stakeholders and mastering low-code environments while improving operational efficiency.
As an Operations Automation Analyst in Network Management, you conduct intelligence automation and business analysis to gather requirements from the Operational Function to translate process improvements and solutions for operations efficiencies. You gather information, execute, and implement automation and the digitization strategy and deliver the outcomes of the automation to support the Operations function.
Job responsibilities

• Researches, gathers, and prepares information for analysis and reporting
• Contributes to and supports projects and initiatives with key stakeholders
• Executes basic solution design and development, and troubleshoots technical aspects
• Analyzes, develops and monitors low-code/no-code automation in test and production while adhering to the firm's standards and controls
• Utilizes, supports, and administers tools for automation

Required qualifications, capabilities, and skills

• 1+ year of experience and a proven ability to gather/analyze complex operational processes and data to develop accurate conclusions with sufficient comprehension of the business to understand risk implications
• Good knowledge and understanding of working as part of Analytics team
• Basic experience or background in one or more low code/no code tools such as Alteryx, Tableau etc.
• General understanding of databases and database concepts
• Competent in handling and analyzing complex and voluminous datasets
• Experience or background of business process requirements gathering
• Strong communication skills and ability to articulate complex issues
• Adapts to change with a positive mindset
• Ability to work in a fast paced deadline driven environment
• Passionate about data and technology and showcases willingness to learn and upskill

Preferred qualifications, capabilities, and skills

• Understanding of basic software development principles
• Basic knowledge of intelligence automation applications and coding languages
• Beginner level skills with an understanding of business analysis, development, testing, and deployment
• Bachelor's degree

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.