Support revenue operations by processing contracts, orders, and invoices; resolve billing disputes with Sales and Project Management; manage renewals and terminations; improve policies and systems; provide reporting and ad hoc project support.
Ensign is hiring !
Responsbilities
Operations
- Process contracts, orders, invoices and ensure all documentation comply with revenue and company policy
- Works with Sales, Project Management, Competency Towers and Customers to assist resolution to customer billing investigations and disputes
- Prepare and follow up on renewals, terminations and planning for reporting and insights to Sales Team
- Challenge legacy policies and procedures that complicate quote, order, invoice and revenue processing, understanding the flexibility for change, and formulating creative solutions or workarounds based on that analysis
- Provide proactive feedback to improve sales and support workflows (in systems) to work more effective and efficient
- Assist in ad hoc projects and tasks
Requirements
- CAN-DO attitude
- Ability to work independently as well as within a team in a fast-paced environment
- Ability to demonstrate creativity and analytical skills in problem solving
- Ability to work on multiple projects simultaneously and react to changing priorities
- Excellent interpersonal and communication skills
- Strong ability to build trusted relationships with both internal and external stakeholders on a regular basis in relation to ongoing projects and operational trouble shooting
- Detail oriented, meticulous, systematic and possess strong documentation skills
- Good in Excel for reporting purposes
Ensign InfoSecurity Singapore, Singapore, SGP Office
Singapore, Singapore
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What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
